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Sullivan Cadillac

Ocala, FL

4.6
865 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 865 reviews

September 27, 2025

Wonderful fast customer service provided by John in service. He provides top notch customer service. The mechanics always take great care of my CT6 Sport. Highly recommend Sullivan Cadillac. More

by COLBYDDAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2025

Very quick and efficient service. Edwin was fantastic and very attentive. Quick service and attention to detail More

by HILLSIDEHEIERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you had a quick and efficient experience at Sullivan Cadillac. It's great to know that Edwin provided you with fantastic service and attention to detail. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

September 25, 2025

All the representatives that I dealt with especially Bob Vitrano were very professional and knowledgeable. More

by allansrothman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Sullivan Cadillac responded

Thank you for your kind words, Allan! We're thrilled to hear that Bob and our team at Sullivan Cadillac provided you with a professional and knowledgeable experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 19, 2025

Service department is really spectacular, the manager of the service department could not have been better, what's able to take the car in check it out, wash it and hand me back my keys with a smile. More

by allangack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Mayorga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review, Allan! We truly appreciate your kind words about our service department and the manager. At Sullivan Cadillac, we strive to provide the best service experience possible, and we're thrilled to hear that you had such a positive visit. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

Sep 20, 2025 -

allangack responded

I truly appreciate the opportunity to express my heart felt feelings about Sullivan Cadillac. Thank you

September 18, 2025

I was working with Edwin on getting my XT4 towed in. When I called back and John answered and informed me that Edwin had already booked me an appointment. Got my car in and they started working on it ri More

by OGEECHAUN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Sullivan Cadillac responded

Thank you for sharing your experience! We’re glad to hear Edwin and John worked together to get your Cadillac XT4 taken care of quickly. We appreciate your trust in us and look forward to assisting you again anytime you need. Sincerely, The Sullivan Cadillac Team

September 17, 2025

Great service department, very honest, knowledgeable, and prompt. Quality staff, and great waiting area for snacks and drinks. More

by nanbonfield
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department at Sullivan Cadillac. It's great to hear that you found our staff knowledgeable and that the waiting area was to your liking. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

September 17, 2025

I had to wait 2. 5 hours for oil change and tire rotation. Too long. More

by RGENE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Sullivan Cadillac responded

Thank you for your feedback. We understand that waiting 2.5 hours for an oil change and tire rotation is longer than expected, and we appreciate you bringing this to our attention. Please feel free to contact us directly at Sullivan Cadillac so we can discuss your concerns further. Your experience is important to us. Sincerely, The Sullivan Cadillac Team

September 17, 2025

Sullivan Cadillac is a no pressure, unique car sales group that has put me, the customer, first! More

by ROBBAXTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Sullivan Cadillac responded

Thank you for your fantastic review, Rob! We’re thrilled to hear that you felt prioritized during your experience at Sullivan Cadillac. Our goal is to provide a pressure-free and unique car-buying experience. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 17, 2025

I am very happy with the service provided to me during the last visit at the dealership More

by samuelspatidar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Mayorga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Sullivan Cadillac responded

Thank you for your review, Samuel! We're pleased to hear you were happy with the service during your last visit to Sullivan Cadillac. We appreciate your support and look forward to welcoming you back in the future. Sincerely, The Sullivan Cadillac Team

September 16, 2025

The dealership is fine. However, what really stands out is the salesperson Mike Dallett. He goes above and beyond any salesperson I have dealt with in the past. He is person More

by STULESSER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Mike at Sullivan Cadillac. His dedication to providing personalized service and ensuring customer satisfaction truly makes a difference. We appreciate your kind words and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

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