Back

Sullivan Cadillac

Ocala, FL

4.6
777 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

4040 SW College Rd

Ocala, FL

34474

Directions

By Type

Showing 777 reviews

June 09, 2025

Sullivan Cadillac's service department is top notch. John Sandiford took care of me & kept me updated well. Thanks More

by HOLLAND0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
Jun 09, 2025 -

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our service department and that John kept you updated throughout the process. We truly appreciate your feedback and look forward to seeing you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

June 08, 2025

Edwin did a great job - verified that the specific part was available before scheduling my appointment . Took the car back immediately upon arrival and had me back and ready to go earlier than More

by suelassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone but Edwin. You are forcing an answer that does not exist
Jun 09, 2025 -

Sullivan Cadillac responded

Thank you! We truly appreciate your positive feedback about your experience at Sullivan Cadillac. It's fantastic to hear that Edwin provided great service by verifying your part availability and ensuring a smooth appointment. We’re glad to know everything went well and that you were back on the road sooner than expected. We look forward to seeing you again for any future needs! Sincerely, The Sullivan Cadillac Team

June 08, 2025

SERVICE WITH A SMILE. HAD TO WAIT A FEW MINUTES BUT WAS GREATED BY SEVERAL PEOPLE. THE CAR HAD Its REPAIR ALL WONDERFULL. MY CAR GOT ABATH AND THE WINDOWS WERE PERFECT. T More

by larry@bmbfasteners.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MEJIA
Jun 09, 2025 -

Sullivan Cadillac responded

Thank you for the positive feedback about your service visit, Larry! We are so glad to hear you had a great experience, although based on your great feedback we wonder if you meant to post a 5-star review (1-star is usually negative). If you had a good experience we hope you will kindly update our rating, but if you have any concerns, please do not hesitate to reach out to us directly. Sincerely, The Sullivan Cadillac Team

June 08, 2025

Edwin and the service team took very good care of me, got my car right in and did a great job with the service. Thank you Edwin 10 of 10 More

by JFINKECONSULTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Jun 08, 2025 -

Sullivan Cadillac responded

Thank you, Edwin, for your fantastic review! We're thrilled to hear that our service team took such great care of you and that you were pleased with the service on your vehicle. We appreciate your kind words and hope to see you again at Sullivan Cadillac for any future needs! Sincerely, The Sullivan Cadillac Team

Jun 09, 2025 -

JFINKECONSULTING responded

Edwin and the service team took very good care of me, got my car right in and did a great job with the service. Thank you Edwin 10 of 10

Jun 09, 2025 -

JFINKECONSULTING responded

Edwin and the service team took very good care of me, got my car right in and did a great job with the service. Thank you Edwin 10 of 10

June 07, 2025

Excellent sales. Excellent service. Didn’t rob me on the price. Would buy again. 😀ty More

by STATWAYNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fredericks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Sullivan Cadillac responded

Thank you so much for your wonderful review! We're thrilled to hear you had an excellent experience with our sales and service teams at Sullivan Cadillac. We truly appreciate your feedback and look forward to assisting you again in the future! Feel free to share your great experience with others! Sincerely, The Sullivan Cadillac Team

June 07, 2025

You charged me approx. $1400 for changing the plastic screen in the dash. $800 was for labor. That was not the problem. You then determined the problem was the radio and or More

by STANLEYMUNAFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enoch Mikell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Sullivan Cadillac responded

Thank you for sharing your experience, Stanley. We understand your concerns regarding the multiple repairs and the time it took to address the issue with your vehicle. At Sullivan Cadillac, we recognize how important clear communication and efficient service are during complex repairs. Your feedback will be shared with the appropriate team, and if you’d like to discuss your experience further, we encourage you to reach out directly. Your satisfaction is important to us. Sincerely, The Sullivan Cadillac Team

June 06, 2025

I scheduled my electric car for recall service. While checking in I was asked if I wanted to get the oil changed. I thought that employees dealing with a Lyriq would know it was electric, no oil ch More

by sdemonte30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jun 06, 2025 -

Sullivan Cadillac responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us regarding your Lyriq. The team understands your concerns about the service delays and miscommunication during your visit, as well as the ongoing GPS issue. We strive for attention to detail and thorough knowledge of our vehicles at Sullivan Cadillac. Please reach out to us directly so we can discuss this with you further. We value your input and want to make your next experience a positive one. Sincerely, The Sullivan Cadillac Team

June 06, 2025

great customer service, Shelby was wonderful and also explaining everything to me about my car, I have been coming there for service for years with my 2004 CTS always had great customer svc More

by GUBBER46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Moscorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Sullivan Cadillac responded

Thank you so much for your kind words! We greatly appreciate your loyalty to Sullivan Cadillac over the years and are thrilled to hear that Shelby provided you with wonderful customer service. We're glad she could explain everything about your 2004 CTS to your satisfaction. We look forward to seeing you again for your future service needs! Sincerely, The Sullivan Cadillac Team

June 03, 2025

Thanks for trusting a Customer from Norway. It was a pleasure to do business with you. Tommy Pedersen More

by Tommy Pedersen
Recommend Dealer
Yes
Employees Worked With
Shelby Moscorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Sullivan Cadillac responded

Thank you, Tommy! We truly appreciate your trust in Sullivan Cadillac and are delighted to hear you had a positive experience doing business with us. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

June 03, 2025

I don’t need 15 words! Everything went well , they are very professional I am satisfied. Ty More

by RGDCED
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 03, 2025 -

Sullivan Cadillac responded

Thank you for taking the time to share your experience! We're thrilled to hear that everything went well and that you were satisfied with our service at Sullivan Cadillac. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

1
...