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Sullivan Cadillac
Ocala, FL
868 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 868 reviews
October 01, 2025
I brought the car in because it was riding rough, and I figured it had something with the tires the shocks the undercarriage. They determined there were no major issues with a rough ride I was concerned ab figured it had something with the tires the shocks the undercarriage. They determined there were no major issues with a rough ride I was concerned abouthowever when I left, I was handed a report suggesting that I needed to have $2400 worth of service done to kind of stay ahead of the game. Since the car is seven years old, they came up with suggestions that necessarily didn’t need to be done, but it sure would’ve brought a lot of money in to the service department and taking it out of a Cadillac customer pocket so basically I came in with the that they figured didn’ but leaving, they found all kinds of problems that could exist in the future. this type of cultural selling program did not exist in Sullivan Cadillac a number of years ago. Matt was always excellent to deal with and now I feel very uncomfortable with the situation. If you need to speak to me, my telephone number is 352-615-8596. More
by GOLFERTUKE
Verified CustomerEmployees Worked With
September 30, 2025
The service technician performed a thorough review and resolution to an intermittent problem. Also, John Sandiford was very professional and helpful. resolution to an intermittent problem. Also, John Sandiford was very professional and helpful. More
by ArchS
Employees Worked With
September 30, 2025
Excellent customer service, everyone is very helpful and pleasant. They answer all questions and keep you informed. pleasant. They answer all questions and keep you informed. More
by LADYJAG_2001
September 27, 2025
Wonderful fast customer service provided by John in service. He provides top notch customer service. The mechanics always take great care of my CT6 Sport. Highly recommend Sullivan Cadillac. service. He provides top notch customer service. The mechanics always take great care of my CT6 Sport. Highly recommend Sullivan Cadillac. More
by COLBYDDAWSON
Employees Worked With
September 25, 2025
Very quick and efficient service. Edwin was fantastic and very attentive. Quick service and attention to detail Edwin was fantastic and very attentive. Quick service and attention to detail More
by HILLSIDEHEIERS
Employees Worked With
September 25, 2025
All the representatives that I dealt with especially Bob Vitrano were very professional and knowledgeable. Vitrano were very professional and knowledgeable. More
by allansrothman
September 19, 2025
Service department is really spectacular, the manager of the service department could not have been better, what's able to take the car in check it out, wash it and hand me back my keys with a smile. the service department could not have been better, what's able to take the car in check it out, wash it and hand me back my keys with a smile. More
by allangack
Employees Worked With
September 18, 2025
I was working with Edwin on getting my XT4 towed in. When I called back and John answered and informed me that Edwin had already booked me an appointment. Got my car in and they started working on it ri When I called back and John answered and informed me that Edwin had already booked me an appointment. Got my car in and they started working on it right away. Thank you Edwin More
by OGEECHAUN6
September 17, 2025
Great service department, very honest, knowledgeable, and prompt. Quality staff, and great waiting area for snacks and drinks. prompt. Quality staff, and great waiting area for snacks and drinks. More
by nanbonfield
Employees Worked With
September 17, 2025
I had to wait 2. 5 hours for oil change and tire rotation. Too long. 5 hours for oil change and tire rotation. Too long. More
by RGENE22
Employees Worked With
