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Sullivan Cadillac

Ocala, FL

4.7
1,087 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,087 reviews

January 25, 2026

Edwin always helps me greatly whenever I come in for service or just a car wash . Very easy to come to Sullivan Cadillac .. More

by 888manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We're pleased to hear that Edwin has been such a great help during your visits. It's always our goal to make your experience at Sullivan Cadillac as easy and enjoyable as possible. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

January 24, 2026

Service department is a one. John is very nice, gentlemen.On top of the job, the whole way More

by tmaffatone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Mayorga
Jan 24, 2026 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that John provided you with excellent service during your visit to Sullivan Cadillac. Our team strives to deliver top-notch customer experiences, and it's great to know that John made a positive impression. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

January 24, 2026

Great service. This was my first time here and all of the advisors were excellent More

by Mrs. Jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Mayorga
Jan 24, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that your first visit to Sullivan Cadillac was a great experience and that our advisors provided excellent service. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

January 23, 2026

Everyone was very courteous from start to finish. The waiting room was nice and clean. More

by JGGATORS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We appreciate your kind words about our courteous staff and clean waiting room at Sullivan Cadillac. We strive to provide a pleasant experience from start to finish. We look forward to welcoming you back soon! Sincerely, The Sullivan Cadillac Team

January 22, 2026

John and the service technician did a good job diagnosing and fixing a problem that was not fixed on my last visit. More

by SNGASKIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

Sullivan Cadillac responded

Thank you for your positive feedback! We're glad to hear that John and our service technician were able to diagnose and resolve the issue you experienced. At Sullivan Cadillac, we strive for excellence in service, and your satisfaction is important to us. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

January 20, 2026

Shelby was top notch to deal with ! Very understanding and very knowledgeable of the auto industry More

by DaleJohnson63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Moscorelli
Jan 21, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Dale! We're thrilled to hear that you had a great experience with Shelby at Sullivan Cadillac. Her understanding and knowledge truly make a difference. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

January 19, 2026

Hailey and Enoch were friendly, thoughtful, and willing arrange everything to make us comfortable with the car buying business. No long waits, no high pressure routines, just cheerful helpful attention. Th More

by stevelaninga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2026 -

Sullivan Cadillac responded

Thanks so much for your excellent review, Steve! We truly appreciate your kind words about Hailey and Enoch, as well as your experience at Sullivan Cadillac. It's great to hear that you felt comfortable and well taken care of during your car buying process. We strive to provide top-notch service and quality vehicles. Our team looks forward to seeing you again and hope you enjoy your new ride! Sincerely, The Sullivan Cadillac Team

January 17, 2026

Very pleasant experience with this dealership and with Joey Frampton, the salesperson. Honest and responsive. I was treated fairly and respectfully, More

by jordankanter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Jordan! We're thrilled to hear that you had a pleasant experience at Sullivan Cadillac with Joey. Honesty and respect are cornerstones of our service, and it's great to know that we met your expectations. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

January 14, 2026

Reese seemed very knowledgeable about the Cadillac we bought and was very easy to talk to with no pressure whatsoever.. I would highly recommend him. More

by hampmvj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Vaugh-Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that Reese provided you with a knowledgeable and pressure-free experience while purchasing your Cadillac. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

January 14, 2026

James is a pro - very helpful - he was a referral from another customer. He and the finance person was honest fully transparent. Because of this, you have my family and myself for life long customers. Tha More

by PERRYHELGESEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful feedback, Perry! We are glad you had such a positive experience with our team at Sullivan Cadillac. It's great to know that James and our finance team provided you with honest and transparent service. We value your trust and look forward to serving you and your family for many years to come. Sincerely, The Sullivan Cadillac Team

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