Sullivan Cadillac

My wife and I "ordered" a CT5 on November 10th, 2025. We wanted an AWD with the V6. We were required to leave a 5k deposit for our order to be placed. Today, 12/10 we received a phone call stating that o We wanted an AWD with the V6. We were required to leave a 5k deposit for our order to be placed. Today, 12/10 we received a phone call stating that our car was not ordered and it wouldn't be until January but that couldn't be guaranteed. I was upset to say the least on why it wasn't ordered on November 10th. They gave us a lot of excuses and every time we tried to get clarification they changed their story. After several calls going back and forth we cancelled the deal and requested our deposit back. We immediately drove to another Cadillac to place our order. That dealership told us that the CT5 with a V6 ended that production option on 12/01/2025. Sullivan Cadillac outright lied to us about ordering a Cadillac in January as it no longer an option. They cannot be trusted to order a car for you even when taking a 5k deposit. I checked with two other Cadillac dealerships, and they only require 1k. They commit fraud by taking my money and never ordered what they were supposed to. DO NOT DO BUSINESS WITH THIS DEALERSHIP.... More

I forgot I had a 9 am meeting. But they worked quickly to get me out and on the road. I made the meeting. Thank you for listening to your clients. GREAT staff. Very profession But they worked quickly to get me out and on the road. I made the meeting. Thank you for listening to your clients. GREAT staff. Very professional and courteous. More

definitely the traditional Cadillac first class experience. From sales to service.. Old school, traditional Cadillac quality dealership servicing the community for years. experience. From sales to service.. Old school, traditional Cadillac quality dealership servicing the community for years. More

We've bought several vehicles from Sullivan GMC, Hailey was professional, easy to work with, laughed and listen to our silly stories. Techy, knowledgeable. Made it a super easy sale and we weren't even was professional, easy to work with, laughed and listen to our silly stories. Techy, knowledgeable. Made it a super easy sale and we weren't even looking to buy. She's a keeper More

We would like to share our experience at Sullivan Cadillac. Initially, when we entered one of the dealership buildings, we were not well received by the representative who approached us. Unfortunatel Cadillac. Initially, when we entered one of the dealership buildings, we were not well received by the representative who approached us. Unfortunately, that person did not seem familiar with the inventory and showed little interest in assisting us. Thankfully, everything changed when we met Shelby (or better yet, when she found us while we were walking around the lot). Shelby had excellent knowledge of the inventory and went above and beyond to show us two vehicles, including one that had just arrived and was not yet listed. She was kind, professional, and allowed us to do a test drive even late on a Sunday afternoon. Shelby Moscorelli patiently answered all of our many questions, whether by phone or text, and made herself available for a second test drive while also helping resolve a few small details related to the vehicle. From our first interaction to closing the deal, Shelby was outstanding. We highly recommend asking for Shelby if you are looking to purchase a vehicle at Sullivan Cadillac. Our family is very happy with the car and with the entire buying experience. More

Brought my car in for oil change and they were timely and efficient. The Service Dept is wonderful. Could us an update though. Cadillac forever! efficient. The Service Dept is wonderful. Could us an update though. Cadillac forever! More

My wife and I just purchased a 2026 Cadillac XT5 from Sullivan Cadillac. Bob Vitrano was the sales consultant at Sullivan’s who worked with us as we purchased the vehicle. Bob did an excellent job in w Sullivan Cadillac. Bob Vitrano was the sales consultant at Sullivan’s who worked with us as we purchased the vehicle. Bob did an excellent job in working with us as he explained the vehicle to us and took us on a test ride with it before we actually purchased the XT5. He actually called us on the day after we purchased the vehicle to make sure we got home ok with it and to see if we had any questions about the vehicle. Thanks Bob. We really enjoyed working with you. Betty and Jack Holder More

We just purchased a Cadillac XT 4 and our salesperson Chris Fredericks was excellent. We were treated as real people and the transaction went very smoothly. We negotiated fairly and felt the final #'s we Chris Fredericks was excellent. We were treated as real people and the transaction went very smoothly. We negotiated fairly and felt the final #'s were very good. They played no games, answered all questions and used no pressure tactics. We highly recommend seeing Chris if you are in the market. More

Excellent knowledge and sales added no additional pressure. Sales and closing were both easy to work with, pressure. Sales and closing were both easy to work with, More

Estefanía was very helpful and efficient in helping me with my auto repairs. She also informed me of future repairs and it’s approximate costs so I can decide when to bring my auto for repairs. with my auto repairs. She also informed me of future repairs and it’s approximate costs so I can decide when to bring my auto for repairs. More