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Sullivan Cadillac

Ocala, FL

4.6
914 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 914 reviews

November 08, 2025

Didn’t even think of purchasing a vehicle that day. Shelby made the purchase process easy. She is friendly and personable. More

by lowellkutzbach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Moscorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2025 -

Sullivan Cadillac responded

Thank you for your review, Lowell! We're glad to hear that Shelby made the purchasing process easy for you. At Sullivan Cadillac, we strive to provide a friendly and personable experience for all our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 08, 2025

Great! Friendly, fair, helpful. Bob and all the employees were very helpful. Would buy there again in the future. More

by dddawg55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you found our team, including Bob, friendly and helpful during your experience at Sullivan Cadillac. We appreciate your support and look forward to assisting you again in the future. Please don't hesitate to reach out when you're ready for your next purchase! Sincerely, The Sullivan Cadillac Team

November 06, 2025

I had a great experience at Sullivan Cadillac. The whole process of selecting and purchasing a vehicle was smooth and transparent. I highly recommend Sullivan Cadillac. More

by tbarfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Moscorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience at Sullivan Cadillac and that the vehicle selection and purchasing process was smooth and transparent. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

November 06, 2025

I always get good service. I have been dealing with Sullivan for 23 years. Other than oil change I don’t need repairs because I always have a new car. They always have been h More

by BOMER3345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Sullivan Cadillac responded

Thank you for your fantastic review! We truly appreciate your loyalty over the past 23 years at Sullivan Cadillac. It's wonderful to hear that you've consistently received great service and found good deals, especially with Rich Gruber's assistance. We look forward to serving you for many more years to come! Sincerely, The Sullivan Cadillac Team

November 06, 2025

John is outstanding - he really understands the concept of “customer service”. Although always busy, he keeps you informed about your repair status and he is quite knowledgeable about Cadillacs. My issue w More

by mark.s.long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review, Mark! We are thrilled to hear about your positive experience with our service department at Sullivan Cadillac. It's great to know that our team, especially John, provided you with excellent customer service and kept you informed throughout your repair process. We're glad to have been able to assist you with your warranty repairs and oil change. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

October 30, 2025

They called like they said and completed the recall quickly and efficiently. Thank you very much More

by SBDEMETRIADES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Sullivan Cadillac responded

Thank you for your kind words! We’re glad to hear that our team at Sullivan Cadillac was able to assist you with the recall promptly and efficiently. We appreciate your support and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

October 30, 2025

In and out in 1 hour, I appreciated the Video taken of my car , and also appreciated Estefanio courtesy and positive attitude about the service being done More

by HAMEL9DONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Sullivan Cadillac responded

Thank you for your review, Donald! We are glad to hear that your experience at Sullivan Cadillac was efficient and that you appreciated the video of your car. It's great to know that Estefanio's courtesy and positive attitude made a positive impact on your visit. We look forward to seeing you again soon. Sincerely, The Sullivan Cadillac Team

October 29, 2025

John always takes good care of my XT5 and an excellent Service Advisor. Very pleased with Sullivan Cadillac. More

by BOO829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Sullivan Cadillac responded

Thank you for your kind words! We're happy to hear that John has been taking great care of your Cadillac XT5 and that you're pleased with your experience at Sullivan Cadillac. We appreciate your support and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

October 26, 2025

I had the same problem before and was fixed for months. This time the same problem but wasn’t fixed. Now it will cost me almost $5,000 to fix! Who has that kind money no me! More

by CHUKITA32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sandiford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Sullivan Cadillac responded

Thank you for sharing your thoughts. It’s important to us that every concern is fully resolved and customers feel confident in their vehicle’s performance. At Sullivan Cadillac, your feedback helps us continue improving how we communicate repair options and long-term solutions. Please don’t hesitate to contact us if you’d like to talk about your experience further. Your trust matters to us. Sincerely, The Sullivan Cadillac Team

October 25, 2025

The service dept was great received an appt right away John Sandiford was professional and knowlegable. All work was completed in a timely manner. More

by allansrothman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Mayorga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Sullivan Cadillac responded

Thank you for your kind words, Allan! We appreciate your feedback about our service department and are glad to hear that John was able to assist you professionally and efficiently. It’s wonderful to know that your experience at Sullivan Cadillac met your expectations. We look forward to seeing you again for your future needs! Sincerely, The Sullivan Cadillac Team

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