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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
749 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 749 reviews

March 26, 2025

Friendly and helpful staff Joey Frampton was very knowledgeable great personality very pleasant experience looking to a great service center More

by a_kamacho1952
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Sullivan Cadillac responded

Thank you for your glowing review! We're thrilled to hear that you had a pleasant experience with our friendly and helpful staff, especially Joey. At Sullivan Cadillac, we pride ourselves on providing great service, and it's wonderful to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

March 26, 2025

Excellent. They went above and beyond to ensure the problem was corrected and to top it off even gave me back a clean car More

by G.CRAIG1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 27, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about Sullivan Cadillac and are thrilled to hear that our team went above and beyond to resolve the issue for you. It’s always our goal to provide exceptional service, and we're glad you received your car in top condition. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

March 25, 2025

Mostly friendly and helpful staff both in the service and sales departments. There was a delivery incident which I now have overlooked and should be forgotten. Thank you. More

by RWORTLIEB
Recommend Dealer
Yes
Employees Worked With
James Betancourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that you found our staff in the service and sales departments to be friendly and helpful. We appreciate your understanding regarding the delivery incident, and we're committed to providing the best experience possible at Sullivan Cadillac. If you have any further concerns or need assistance, please don't hesitate to reach out to us. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team

March 25, 2025

Ronnie Rodriguez was very knowledgeable, no pressure work out a great deal for our purchase. Great personality and helpful showing us details in our new Cadillac. We would highly recommend Ronnie Rodriguez. More

by doubleup55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Sullivan Cadillac with Ronnie Rodriguez. His knowledge and helpfulness truly make a difference, and we appreciate your recommendation. Enjoy your new Cadillac, and we look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

March 21, 2025

Excellent service and always professional. Estefania was very helpful and it was a pleasure to bring my car in. More

by myhorseboo@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania
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Mar 22, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Sullivan Cadillac, and we're glad Estefania could assist you so well. We appreciate your kind words and look forward to welcoming you back for your next service! Sincerely, The Sullivan Cadillac Team

March 16, 2025

No pressure sales person Extremely professional. Shelby was very good in showing the features of the vehicle. Would recommend Shelby to any one who is interested in buying a new vehicle. More

by cindy_lay25
Recommend Dealer
Yes
Employees Worked With
Shelby Moscorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Sullivan Cadillac responded

Thank you, Cindy, for your wonderful review! We are thrilled to hear that Shelby provided you with a no-pressure experience and expertly demonstrated the features of your new vehicle. We appreciate your recommendation and look forward to assisting you and anyone you refer to Sullivan Cadillac in the future. Safe travels in your new ride! Sincerely, The Sullivan Cadillac Team

March 16, 2025

Must say when I walked in that door I felt very impressed with everyone. They came right to me and help me. The manager general manager Mike were awesome will definitely recommend everyone to go there great More

by jap040960
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Sullivan Cadillac responded

Thank you, Joe, for your wonderful review! We're thrilled to hear that you felt impressed by our team at Sullivan Cadillac. Mike and the entire staff work hard to provide excellent service, and it's great to know you had such a positive experience. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

March 16, 2025

Estefania is wonderful in service! She took the time to let me know exactly what was done to my car and what needed to be done in the future. She is a real asset to Sullivan. Since More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania, Edwin, Matt
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Mar 16, 2025 -

Sullivan Cadillac responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Estefania, Edwin, and Matt. It's fantastic to hear that our team's efforts made your visits personal and informative. At Sullivan Cadillac, we value long-term relationships with our customers and strive to provide exceptional service. We look forward to serving you for many more years to come! Please don’t hesitate to reach out to us anytime you need assistance. Sincerely, The Sullivan Cadillac Team

March 16, 2025

Great customer service by Estefania. She is very polite and friendly. Over all service is great. More

by samuelspatidar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review, Samuel! We're delighted to hear that Estefania provided you with great customer service and that you found her polite and friendly. At Sullivan Cadillac, we strive to create a positive experience for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

March 16, 2025

Was good just took too long. Snacks were running low and not ones I like. More

by laverneward0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dep.
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Mar 18, 2025 -

Sullivan Cadillac responded

Thank you for your feedback! We appreciate hearing about your experience at Sullivan Cadillac. While we’re glad to know you had a good visit, we understand that the wait time could have been better and we’ll work on improving our snack selection. If you have any further comments or suggestions, feel free to reach out to us. We look forward to your next visit! Sincerely, The Sullivan Cadillac Team

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