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Sullivan Cadillac

Ocala, FL

4.6
778 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 778 reviews

May 23, 2025

Great service, nice waiting area and very fast! They completed my service requests in a very short time. The car was washed & clean when I picked it up. Yes, it’s pricey but the quality is worth it More

by mark.s.long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - service
May 23, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful feedback, Mark! We're thrilled to hear that you had a great experience with the service at Sullivan Cadillac. It's fantastic that you enjoyed our waiting area and appreciated the quick turnaround time and the cleanliness of your vehicle. While we understand that quality service can be an investment, we're glad you feel it's worth it. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

May 23, 2025

We have been customers of Sullivan for sometime now. They work to get your transaction approved and satisfaction. We worked with Mike Dallett, who is very informative and handled the transaction in a More

by longmire410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Sullivan Cadillac with Mike Dallett. It's wonderful to know that he was able to assist you professionally and effectively. We truly appreciate your loyalty and look forward to serving you again in the future. Please don’t hesitate to reach out if you need anything else! Sincerely, The Sullivan Cadillac Team

May 23, 2025

Service dept was slow to pickup the phone when i called to make an appointment, but were excellent from the time i arrived to the time i left. Did have to return to get a tire valve cap that was left off. More

by BARTRAMABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 23, 2025 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that your experience at Sullivan Cadillac was excellent once you arrived. We appreciate your understanding regarding the phone response time and will work to improve in that area. Your comments about the tire valve cap are also noted, and we strive to ensure everything is perfect for our customers. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

May 23, 2025

More than friendly and willing to go out of their way to you. they actually went to another dealer to get me my car. More

by BNEESEAKAHOMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Moscorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that our team went above and beyond to assist you in getting your car. At Sullivan Cadillac, we strive to provide exceptional service, and we're glad that you experienced that. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

May 23, 2025

Excellent service department. Edwin took care of all our needs. We look forward to our next visit. More

by BOBWILGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
May 24, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with our service department and that Edwin was able to meet all your needs. We look forward to seeing you again during your next visit to Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

May 20, 2025

Friendly staff throughout the dealership. Knowledgeable salesperson Bob Vitrano made the trade and the paperwork easy. More

by gallipoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Sullivan Cadillac responded

Thank you so much for your review! We appreciate your feedback about our friendly staff and Bob's knowledgeable assistance during your trade at Sullivan Cadillac. We're glad we made the process easy for you. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

May 16, 2025

We can always get an appointment. They do a good job communicating with us while waiting. Estefania is very good More

by JKASH34465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania
May 16, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Sullivan Cadillac. It's fantastic to know that Estefania provided great communication during your appointment. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

May 09, 2025

Edwin was great. Fixed my car and went the extra mile. Brandon took care of getting me to work. Courteous and polite. More

by SACOLLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin and Brandon
May 09, 2025 -

Sullivan Cadillac responded

Thank you for your fantastic review of Sullivan Cadillac! We're thrilled to hear that our team, especially Edwin and Brandon, provided you with exceptional service and went the extra mile to assist you. We appreciate your kind words and look forward to seeing you again on your next visit! Sincerely, The Sullivan Cadillac Team

May 07, 2025

Shelby was awesome and efficient. Highly recommend. Car trade in experience was quick and flawless. More

by RobH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Moscorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Sullivan Cadillac responded

Thank you for your review, Rob! We're glad that Shelby provided you with an awesome and efficient experience at Sullivan Cadillac. It's great to know that your car trade-in process was quick and flawless. We appreciate your recommendation and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

May 06, 2025

Awesome experience we love the car. The dealership was very helpful and knowledgeable. Thank you More

by TURKEY307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Moscorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fredericks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Vaugh-Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Perry
May 06, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that you love your new car and had an awesome experience at Sullivan Cadillac. Our team takes pride in helping our customers, and we appreciate your recognition of their knowledge and assistance. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team