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Sullivan Cadillac

Ocala, FL

4.6
753 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 753 reviews

February 21, 2024

They made it a positive buying experience. Fair price, excellent service and made us feel welcome. More

by grandyrv
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Sullivan Cadillac responded

Thank you for writing this amazing review for our team! At Sullivan Cadillac, we always appreciate customer feedback, and we are pleased to hear that our team provided a welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Sullivan Cadillac Team

February 21, 2024

Our sales person, Ronnie did a great job showing us all the features on our new Escalade. More

by HOMEDOCTORS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Sullivan Cadillac responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Ronnie's sales excellence is always consistent, and we're glad your experience with them supports that. We hope you are enjoying your new ride! Sincerely, The Sullivan Cadillac Team

February 20, 2024

Jared and team made the experience completely seamless. Because of travel most of our communication was phone, text, and email, but he got me through the process efficiently and effectively. More

by Rob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience, Rob! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

February 19, 2024

Something happened to my appointment I made online (who knows?) so when the appointed time came and went, I was concerned. Right away Dennis, the service manager, called me and told me they would do it the More

by mark.s.long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Mejia
Feb 21, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful feedback, Mark. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

February 17, 2024

Very pleasant experience and Mike Dallitt is a real professional and a great supporting staff! More

by jfrenz32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Sullivan Cadillac responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Sullivan Cadillac Team

February 15, 2024

Great dealership. They found the exact car we wanted. They gave us a fair price for our trade in and Jerid Reynolds’s was very honest and transparent. More

by Lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to write this 5-star review, Lou. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Sullivan Cadillac Team

February 15, 2024

Had a great experience. We are loving our new Cadillac. Jared was great made the process easy. Nice young man very polite and informative More

by CLARKANDGLORIA573
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

February 14, 2024

The finance part is unorganized and a bit predatory. Spent 8 hours there day one. I was happy with the 7.99% for 62 months at $380. Then I had to come back day two and apent about an hour for 8.19%, 66 More

by ELFRESHWATER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Sullivan Cadillac responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

February 14, 2024

Christina made our experience trading cars seamless and went above and beyond to take care of our new car needs. More

by LHANSSEN135
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Jones
Feb 16, 2024 -

Sullivan Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Sullivan Cadillac Team

February 14, 2024

friendly knowledgeable, let me know what was going on and what they could do to help fix it More

by Deborah J. Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Sowell
Feb 16, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us, Deborah! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Sullivan Cadillac Team

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