Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sullivan Cadillac - Service Center

Ocala, FL

4.5
488 Reviews
Call Service Center (352) 732-4700

488 Reviews of Sullivan Cadillac - Service Center

Sort by
July 19, 2025

Another great experience with the Service Department and Edwin! I won’t take my vehicle any where else for service. More

by TRUANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2025 -

Sullivan Cadillac responded

Thank you for your fantastic review, Truano! We’re thrilled to hear that you had another great experience with our Service Department and Edwin at Sullivan Cadillac. Your loyalty means a lot to us, and we look forward to servicing your vehicle again in the future. Don't hesitate to reach out if you need anything else! Sincerely, The Sullivan Cadillac Team

July 17, 2025

Love this dealership. Very professional and courteous. Estefania is very courteous and attentive, I appreciate her attention to detail as well. More

by SKPIKE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We are delighted to hear that you had a positive experience at Sullivan Cadillac and that Estefania made such a great impression with her professionalism and attention to detail. We appreciate your kind words and look forward to welcoming you back next time! Sincerely, The Sullivan Cadillac Team

July 16, 2025

Fantastic service department - they deliver ON TIME and with quality work. They provide great follow-up and do their very best to insure customer satisfaction. I appreciate their customer-centric focus! More

by mark.s.long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Sullivan Cadillac responded

Thank you for your feedback, Mark! We're glad to hear that you had a fantastic experience with our service department at Sullivan Cadillac. It's great to know that our commitment to customer satisfaction and quality work stood out to you. We look forward to serving you again. Sincerely, The Sullivan Cadillac Team

July 04, 2025

Very nice. Edwin did a great job in help me feel a comfort to come back again More

by HORACELMINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2025 -

Sullivan Cadillac responded

Thank you for your feedback, Horace! We're glad to hear that Edwin made your experience comfortable at Sullivan Cadillac. We look forward to welcoming you back again soon! Sincerely, The Sullivan Cadillac Team

July 02, 2025

The whole this was great. Edwin was very professional and explained everything well. We will definitely be back. More

by m6ocala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Sullivan Cadillac. It’s fantastic to know that Edwin provided you with professional service and clear explanations. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

July 02, 2025

The whole this was great. Edwin was very professional and explained everything well. We will definitely be back More

by m6ocala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're pleased to hear that you had a great experience with us at Sullivan Cadillac and that Edwin took great care of you. We look forward to welcoming you back again soon! Sincerely, The Sullivan Cadillac Team

July 01, 2025

Sullivan has met my needs on a consistent basis. Edwin had been my person on a regular basis and been professional, as well as kind in solving me issues. More

by BEABUZ7600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Sullivan Cadillac responded

Thank you so much for your kind review, Bea! We're thrilled to hear that Sullivan Cadillac has been consistently meeting your needs. It's great to know that Edwin has provided you with professional and attentive service. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

June 24, 2025

Edwin in the service department made our visit very easy. What a wonderful young man. Great representative for the company. More

by preynoldssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jun 24, 2025 -

Sullivan Cadillac responded

Thank you for your positive feedback! We're happy to know that Edwin in our service department made your visit to Sullivan Cadillac easy and enjoyable. He truly is a wonderful representative for our team. We look forward to welcoming you back the next time you need assistance. Sincerely, The Sullivan Cadillac Team

June 19, 2025

John in service did an excellent job! He called timely and communicated the issues and resolution thereof very well! More

by brett52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
Report | Print
Jun 20, 2025 -

Sullivan Cadillac responded

Thank you for taking the time to leave us a review, Brett! We're thrilled to hear that John provided you with excellent service and clear communication regarding your vehicle. Your feedback is greatly appreciated, and we’re glad you had a positive experience at Sullivan Cadillac. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

June 18, 2025

So yesterday I went to dealership I had a tire sensor was bad took care of my windshield relay was bad took care. I was very satisfied at no charge to me so I wanna thank everybody for the service and especi More

by GEORGE.BENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Jun 18, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review, George! We are thrilled to hear that you had a positive experience with us at Sullivan Cadillac, and that Ed was able to assist you effectively. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

1
2
...
49