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Sullivan Honda

Torrington, CT

4.8
876 Reviews
Sullivan Honda in Torrington, CT treats the needs of each customer with paramount concern. We know that you have high expectations, and as a car dealer, we enjoy the challenge of meeting and exceeding those standards each time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive, and investigate financing options. You can also request more information about a vehicle using our online form or by calling 860-496-0077
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2015 East Main Street

Torrington, CT

06790

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Showing 876 reviews

January 08, 2026

THEY FLAT OUT OVERCHARGE. ..500 DOLLARS LABOR TO CHANGE OUT AN IGNITION SWITCH? I CHECKED WITH MULTIPLE MECHANICS AND THEY SAID IT WAS TWO JOB TOPS...THIS ISN'T THE FIRST TIME More

by rdfab3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Gambino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2026 -

Sullivan Honda responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (860) 496-0077 at your earliest convenience to discuss how we can turn your experience into a positive one.

Jan 16, 2026 -

rdfab3 responded

And now this recent job that I had done does't seem to have been done well...My car didn't start this morning for the exact same reason...This is the second time this has happened to me...Back in September I had my alternator done and the day after I got my car back it went out again and had to be fixed because of mechanics error...I'm just sick of the incompetence...and that job cost 1600 dollars...

Jan 16, 2026 -

Sullivan Honda responded

Good morning, I'm sorry to hear that you're still having issues. Can you please contact Nelson at 860-496-5010 so we can try to help you? We're not here to rip you off, and despite your comment that we did, our pricing is very fair and competitive. We needed additional time because the part you brought wouldn't work. We stand by our work, so if something wasn't done correctly, we will fix it.

December 29, 2025

I had a very pleasant buying experience with this car. Veronica was incredibly helpful and knowledgeable, and she made the process easier than I ever thought buying a car could be. I'm very impressed and More

by glitterbug814
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica 'Vee' Bournival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2026 -

Sullivan Honda responded

Hello, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

December 17, 2025

Very knowledgeable and efficient. I feel very confident the car is in good hands with the excellent service provided. More

by mimsykari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
Dec 20, 2025 -

Sullivan Honda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 11, 2025

Service and sales customer service is straight forward and honest. The purchase was a straight forward and pleasant process with Dave Paolino. Service was the same level with no complications whatsoever. More

by jlobre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Paolino, Sr Sales
Dec 20, 2025 -

Sullivan Honda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 30, 2025

We weren’t pressured and the dealer we spoke with was very helpful. (Will) We had many questions about various cars and Will was extremely patient with us! More

by martinellicheryl2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Guido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Sullivan Honda responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2025

Great service Prices are actually lower than my local garage. Fairly quick service also. Very thorough More

by chaplainbob1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Sullivan Honda responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2025

This dealership was the easiest one I have dealt with in the last five years. From the minute, we walked into the door we were greeted by Veronica, who instantly made us feel comfortable. She is a very know More

by Not sharing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica 'Vee' Bournival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Sullivan Honda responded

Hi, we really appreciate your feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 13, 2025

Quick and easy service, friendly and clear agreement, great car and would recommend to a friend More

by nicholaspoloukhine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica 'Vee' Bournival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Sullivan Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

David was great and made the process very simple. I would highly recommend them to anyone considering buying a car. More

by Maureen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Sullivan Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2025

Outstanding Experience! Don’t go anywhere else! Sullivan Honda exceeds expectations. From the moment I walked in, the entire team made the process effortless, transparent More

by Mateusz Jedrych
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Valuckas
Nov 12, 2025 -

Sullivan Honda responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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