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Sullivan Honda

Torrington, CT

4.8
834 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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2015 East Main Street

Torrington, CT

06790

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Showing 834 reviews

December 02, 2019

Do yourself a favor don’t buy a vehicle from this dealer. Your just a number. General manger and owner don’t treat customer with any importance. Old school car sales xxxxxxxx More

by Buyersbeware
Recommend Dealer
No
Employees Worked With
Rob Bates, Aaron Harris
Dec 02, 2019 -

Sullivan Honda responded

As mentioned in our email communication, we are very sorry that we were unable to secure the new Honda that you were looking for.....and that we thought we could. Unfortunately, as models years wind down, inventory does get very selective. You were looking for a very particular color, package, etc., and unfortunately, within 48 hours, we learned that we could not fulfill your request. And, we immediately refunded your deposit. I'm sorry we couldn't get the car for you.

Dec 06, 2019 -

Buyersbeware responded

Was told by the owner my deposit would be refunded, ASAP. That was Monday it’s Now Friday no refund yet. They are trying to now say it’s the credit cards fault. As I have contacted the credit card company only to be told the credit will process the same day it’s done. Again yet another lie from Sullivan Honda.

November 21, 2019

Great service, friendly,knowledgeable Sullivan Honda especially David went above and beyond in helping me get the car I wanted.David is very professional, courteous , friendly.He did a gre More

by rncj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Sullivan Honda responded

Thank you for taking the time to let us know how we did. Thanks for the recommendation and wonderful comments. We hope you have a great day!

November 16, 2019

Best car buying experience we’ve had! Dave Paolino was our salesman, and he made it a stress free process, along with Tim in the finance department. Everything start to finish was complete More

by djh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Sullivan Honda responded

Thank you for the high star rating! We look forward to your next visit! Take care!

November 09, 2019

Exceptional service Everyone that helped me went above and beyond to get me into a great car. I'm very happy with my experience and would absolutely recommend this dealer More

by Amyleeaddison1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kenney
Nov 11, 2019 -

Sullivan Honda responded

Hello, we’re happy you had a positive experience with us! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

November 07, 2019

Very good!!! Jessi es un super man atendiendo a los clientes!! Se esmera para que el cliente se sienta satisfecho!!!.... y Tim, ayuda mucho en lo relativo al finan More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2019

A happy experience We had a excellent salesman he couldn’t of been any nicer. Dave was so patient with me. He knew everything about the car and took his time to share it More

by nancysupernana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Sullivan Honda responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2019

No pressure, easy process We worked with David Paolino at Sullivan Honda to buy our new car. He was upfront with us and we never felt pressured. He made sure we knew our opti More

by maryhubbard86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Sullivan Honda responded

Mary, thank you for your kind review; we are happy to pass along your comments to David here at Sullivan Honda! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2019

Love my “new” used Honda Joe and the team were great and I love my "new" car. Second time I have purchased a car from Sullivan Honda and they went above and beyond again to h More

by beeba269
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kenney
Nov 06, 2019 -

Sullivan Honda responded

Thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

November 01, 2019

Car purchase He was very helpful and caring and reassuring and help me find a great car for me and my daughter .i am very pleased with my purchase More

by Lily1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Sullivan Honda responded

We really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 31, 2019

Awesome Always a pleasure! As always, I give five stars and two thumbs up to Sullivan Honda. Big Thanks once again Dave and our friends at Sullivan! More

by tdhd0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Sullivan Honda responded

We are so happy to read such a great review about Sullivan Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

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