
Sullivan Honda
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Dave Paolino made buying a new car stress free. My parents and I love Sullivan Honda and Dave Paolino. Dave made it possible for me to find and buy the perfect car for me. He guided us through every My parents and I love Sullivan Honda and Dave Paolino. Dave made it possible for me to find and buy the perfect car for me. He guided us through every step of the way with humor and expertise while building trust and our lifelong loyalty. More
Great Experience Aaron did a wonderful job working with me to get the car I wanted. At no point during negotiation did I feel pressured in any way and I feel that we a Aaron did a wonderful job working with me to get the car I wanted. At no point during negotiation did I feel pressured in any way and I feel that we arrived at a great deal. More
Pro at belittling women Wes was surprised at every turn that I was a knowledgeable customer whose business couldn't be earned by vague allusions to how much other customers l Wes was surprised at every turn that I was a knowledgeable customer whose business couldn't be earned by vague allusions to how much other customers like him and Sullivan Honda. He could not answer any of my pointed questions, such as the mileage on the tires of a used car I was interested in or Honda's specific standards for Certified Pre-Owned vehicles. What he did offer was a firm insistence that his initial offers were the best I would find, though without evidence to support the claim. When I countered that other local Honda dealers offered more robust warranties than did Sullivan he waived it away as "surely only on new cars," though after googling the dealership I referenced he walked back that claim only to, once again, insist that Sullivan's reputation should be enough for me to make a purchase. His mantra throughout was "it's not even worth your time to look at other dealers." Wes, and seeming Sullivan dealers generally, are more interested in meeting sales quotas than earning your business. That I'm a woman buying solo probably fueled at least some part of their surprise that I couldn't be cowed into a purchase without critical examination. Having been to several other dealerships, I would wholeheartedly recommend other local Honda dealers over Sullivan. Those other dealers have been more concerned with helping me find a good fit, rather than securing a sale at the expense of belittling my intelligence or presuming that a dealer's web ratings excludes a sales team from earning my money. More

Excellent customer service This was the most efficient and pleasant car buying experience. David was able to negotiate and facilitate buying this car with efficiency and attent This was the most efficient and pleasant car buying experience. David was able to negotiate and facilitate buying this car with efficiency and attention to details. He went out of his way to accommodate our schedule, coming in on his day off. We came from Indiana and had a small window. of time. He made sure to explain how to operate the car, and even had us do a test drive with him —everything is so computerized that we were clueless. We were like kids at Christmas. Just a delightful experience. Tim handled the final paperwork and could not have been nicer. Just a great experience. More

Outstanding service! Taking delivery of this vehicle could not have been easier! Thank you Dave, Wes and Tim for making this process painless! Dave was extremely thorough Taking delivery of this vehicle could not have been easier! Thank you Dave, Wes and Tim for making this process painless! Dave was extremely thorough explaining all the features of the vehicle and was simply great! More

Fantastic service!!!!!! I loveeeeeeee my new Honda! Dave was very helpful and friendly. Wonderful customer service and a great experience! We hope to see him again soon! I loveeeeeeee my new Honda! Dave was very helpful and friendly. Wonderful customer service and a great experience! We hope to see him again soon! More

Great-Hassle Free Experience! I have been researching for almost a year before making my final decision on the CRV LX. I started with internet pricing, I found Wes Tanner at Sulli I have been researching for almost a year before making my final decision on the CRV LX. I started with internet pricing, I found Wes Tanner at Sullivan Honda to be the best! Considerate, knowledgeable, and Never pushy he was always attentive to any question I had. I finally made an appointment to which Wes set me up with salesperson Dave Paolino. Again, another Great Experience! Dave’s attention to detail on every aspect of the CRV was Fantastic! Dave made you feel comfortable and again answered any question I had. Dave’s personality makes you feel as if you had known him for years! Being a Honda Customer for over 29 years I can truly say my experience at Sullivan Honda has excelled any expectation I had! Thanks To All at Sullivan Honda! Joann Roy More

painless purchase Great Service, quick sale, quick negotiation. Very smooth and easy process, put deposit down on Wednesday night and drove it off the lot Thursday mor Great Service, quick sale, quick negotiation. Very smooth and easy process, put deposit down on Wednesday night and drove it off the lot Thursday morning! More
Great Experience In and out in less than 2 hours with the car I wanted. Salesmen was excellent and knowledgeable, got me exactly what I wanted with no hassle. Would de In and out in less than 2 hours with the car I wanted. Salesmen was excellent and knowledgeable, got me exactly what I wanted with no hassle. Would definitely recommend this dealership. Very happy with the overall experience and will recommend to anyone. Detailing could have been more thorough but that is something I can easily do myself. More
Excellent service and quality products Buying a car can be a good or bad experience depending on the dealership and the cars offered. Sullivan Honda, with David Paolino, sales consultant, Buying a car can be a good or bad experience depending on the dealership and the cars offered. Sullivan Honda, with David Paolino, sales consultant, is the way to go. Excellent experience, excellent car More