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Sullivan Honda
Torrington, CT
774 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 774 reviews
January 23, 2013
This dealer used a bait and switch tactic--while giving a price on a 2012 vehicle, they failed to tell me they had none on the lot. When I got to the lot, they showed me a 2013, gave me a price, but then re price on a 2012 vehicle, they failed to tell me they had none on the lot. When I got to the lot, they showed me a 2013, gave me a price, but then reneged--rudely--on the price. Acc. to the mgr, I went in from out of state knowing they had no 2012 models on the lot, which was false as their internet salesperson never told me of this. Brought to attention of Dept of Consumer Protection who followed up stating the dealer was unwilling to mediate the situation. Rude/condescending manager interaction, fraudulent accusation of my knowledge, and failure to produce item they quoted me for the day of the visit with no notification a 2012 was not on site despite knowing I'd be coming in from out of state. More
by ilovebecks
Employees Worked With
J. Flaherty
Helpful May 27, 2012
What a easy hassle free transaction. John made it so easy for us to get out of our current lease early, and into a new Honda with no money down, and we lowered our payment. Torrington Honda is lucky to have for us to get out of our current lease early, and into a new Honda with no money down, and we lowered our payment. Torrington Honda is lucky to have a manager like John. We will never buy anywhere else. Thanks John! More
by Torrconn
Employees Worked With
John Stevens
September 02, 2011
I was very pleased with Torrington Honda. I purchase my first honda 4yrs. ago which was a pilot and everyone there was great that I returned again to purchase another Pilot and didn't bother to look at ano first honda 4yrs. ago which was a pilot and everyone there was great that I returned again to purchase another Pilot and didn't bother to look at another Honda dealership. Even there are other Honda dealers closer to me. They listened and there was no high pressure sales tactics and aimed to please. Its a small, old fashioned, customer comes first type of dealership. More
by Locometro
Employees Worked With
Sean williams, George couch,andTom.
March 19, 2011
We came to Torrington Honda from the Hartford Area. We were looking for a Certified Honda that they had in stock. Our Internet Sales Manager John Stevens convinced us that it was worth the 45 minute trip were looking for a Certified Honda that they had in stock. Our Internet Sales Manager John Stevens convinced us that it was worth the 45 minute trip to see him and the Vehicle. We were not disappointed at all when we arrived. We were treated like family and the process went very smoothly. John didn't pressure us at all and was very knowledgeable of the Odyssey and it's features. We bought the Honda because of John and how he made us feel. We will definitely recommend John and Torrington Honda to our family and friends. More
by Markandrew1968
Employees Worked With
John Stevens
