Summit Automotive Chrysler Dodge Jeep Ram

We purchased a 2014 Dodge Ram with 93,000 miles on 1/5/2022. We were told from our sales person Marty that the vehicle was in good condition and always kept up do to it being a leased vehicle. He also 1/5/2022. We were told from our sales person Marty that the vehicle was in good condition and always kept up do to it being a leased vehicle. He also advised us Summit Auto had an upstanding name and would work with us if anything went wrong with the vehicle. We provided Summit Automotive with a $26,000 check to purchase the Dodge Ram. On 1/22/23 the engine went completely out and we did not purchase the extended warranty. Summit originally was asking for about 11,200 for a used engine although to help us out they said they would drop the price to $10,000. In addition they would be more then happy to give us 7,000 for the truck as a trade in. Really, thanks for nothing! The vehicle also had several issues prior to them selling it to us that they did not disclose. The vehicle now has 106,000 miles and is valued at $19,000. In addition none of the repairs were mentioned to us on the car fax they provided to us. We didn’t expect them to fix this for free but they definitely could have came down more on there labor charge of $190.00 per hour. I’m sure Marty or sales person got a nice commission check. More

The service was performed on time and efficiently. A ride was provided for me to and from my destinations, which is much appreciated. The personal were friendly and helpful on the terms and conditio A ride was provided for me to and from my destinations, which is much appreciated. The personal were friendly and helpful on the terms and conditions of my requests. More

Service was completed in a reasonable amount of time. Service provided was explained and everything is working as expected. I was made aware of items that may need repairing due to normal wear and tear. Service provided was explained and everything is working as expected. I was made aware of items that may need repairing due to normal wear and tear. More

My experience was mostly with Marty. My time with him was not wasted. He was efficient and did an excellent job at dealing with the contract. I would work with this company again with My time with him was not wasted. He was efficient and did an excellent job at dealing with the contract. I would work with this company again without hesitation. Finance was easy fast and efficient. The truck was delivered to my house the next day. Couldn't have been any cleaner of a deal. Great job. More

I am glad we finally found out what was wrong with the tire. Thank you. tire. Thank you. More

Quick turnaround and detailed explanation of what was done, and what I need to do next. done, and what I need to do next. More

Professional, friendly, prompt, competent personnel. We have all of our service performed at this facility. Always happy with service. We have all of our service performed at this facility. Always happy with service. More

Always receive good service and will continue to have our vehicles serviced with Summit Automotive. The staff is always pleasant. vehicles serviced with Summit Automotive. The staff is always pleasant. More

Appreciated that I was able to have the oil change and tire rotation in a timely manner. tire rotation in a timely manner. More