
Summit Automotive Chrysler Dodge Jeep Ram
Fond Du Lac, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Chris & Ryan were very Helpful with this purchase. Super job done by all involved. Would recommend Summit to others who are looking for a new or used car./truck, etc. Thanks for putting a quality sta Super job done by all involved. Would recommend Summit to others who are looking for a new or used car./truck, etc. Thanks for putting a quality staff in your dealership. More
Out of State Buyer I was looking for a specific truck that I could not find in California nor Arizona. Summit had one that I wanted. Harrison Clark worked with me so we I was looking for a specific truck that I could not find in California nor Arizona. Summit had one that I wanted. Harrison Clark worked with me so we could get a long distance deal done. They gave me the extra time and space to coordinate my plans and NOT sell the truck out from under like a dealer in Portland did. These guys are a special dealer with honesty and integrity and fun to work with. I could not have gotten this done if they weren't committed to the customer. I highly recommend Summit CDJR !! More
Purchasing a New Pacifica Van. A relative of mine told me they were very happy with their recent purchase of a 2016 Chrysler Town & Country Van from your dealership. My wife and I w A relative of mine told me they were very happy with their recent purchase of a 2016 Chrysler Town & Country Van from your dealership. My wife and I was looking to buy our first mini van and the New Chrysler Pacifica was our first choice because we liked it's very attractive streamlined design. We test drove a couple of them. Driving the Pacifica was really great and gave you a very nice smooth comfortable and quiet interior ride. We had the same sales person as my relative and want to thank him for being so friendly and helpful to us in purchasing a Velvet Red Pacifica which I'm very sure we will enjoy driving. More
Couldn't believe it! I had a water pump failure on the way home from work on a Friday afternoon. C I stopped at Summit automotive around 3:30pm. The dealership quickly dia I had a water pump failure on the way home from work on a Friday afternoon. C I stopped at Summit automotive around 3:30pm. The dealership quickly diagnosed / confirmed the problem and started work on my Jeep the same day! Unreal, talk about going above and beyond! I couldn't believe they made time for me and this type of repair. My Jeep was ready by 10:30am on Saturday morning. I couldn't have been happier. Thank you to Geoff Kuitert and Eric Coehoorn for getting me back on the road! I highly recommend Summit! Thumbs up and thank you! More
Kraig Peterson Kraig was very helpful in finding the vehicle for me. I've bought from Kraig in the past. Service and Finance etc. are all great. Kraig was very helpful in finding the vehicle for me. I've bought from Kraig in the past. Service and Finance etc. are all great. More
Job well done Took care of me. I purchased the vehicle site unseen and was happy with the truck when it arrived on site. Thank you for doing a great job. Took care of me. I purchased the vehicle site unseen and was happy with the truck when it arrived on site. Thank you for doing a great job. More
Staff listened to what we wanted and worked to get it. Great communication between Sean and us. All staff was very good to work with. They were very flexible with the times we could meet with them and pic Great communication between Sean and us. All staff was very good to work with. They were very flexible with the times we could meet with them and pick up the vehicle. More
Great experience, very friendly, knowledgeable and helpful. Purchased a used Chrysler 300 at a very good price. Very nice car that was hard to find. Everyone we dealt with was very nice, courteous and knowledge Purchased a used Chrysler 300 at a very good price. Very nice car that was hard to find. Everyone we dealt with was very nice, courteous and knowledgeable. More
Stress free car shopping experience Easy and comfortable car shopping experience. I never felt like they were trying to force a sale on my. After I purchased my vehicle Kraig took a lot Easy and comfortable car shopping experience. I never felt like they were trying to force a sale on my. After I purchased my vehicle Kraig took a lot of time explain all the little details of the screen and settings of the vehicle. More
Buyers beware! So, me and my better half drive through Fond Du Lac, WI about a month ago and there we see a truck we are very interested in on their lot. We stop in So, me and my better half drive through Fond Du Lac, WI about a month ago and there we see a truck we are very interested in on their lot. We stop in to take it for a test drive and happen to love it! Moving one month forward, we decided to attempt to buy it. We first check the website and there it is, still available (after sitting for about 3 months on the lot, according to carguru.com) I call in to make an offer and told the sales person to deliver my offer to his sales manager so we can start the conversation/negotiation to finalize the sale. I waited all day, later that evening I received a phone call from the same sales person stating that the truck has been sold for the full asking price and that the pricing was on the mark and proceeded to lecture me on how the price is where it needs to be. He then proceeded to offer to look at other trucks that would match my offer price, not what I truly wanted. At that point, it seemed like he was more into me spending my money at their dealership not on what I was interested in. I kindly declined and told him I was not interested. I explained I was looking for something very particular and there is nothing else on his lot that is of interest to me. Me and my better half proceeded to look for a similar truck online and to our surprise, that exact truck from the same dealership continued to pop up as available. So I had my better half send an availability request on their website to test drive their truck and perhaps buy it. The very next day, she received a text stating, "Yes, the truck is still available. When would you like to take it for a test drive." (Crazy, isn't it!?!?!) So we call the sales person who contacted my better half by text and I explain the situation to him. I ask him kindly to look into the situation and why I was mislead the day before about the truck being sold when in actuality, it wasn't. Was it a cheap sales tactic to want me to spend my money that I offered for the truck I wanted on another truck on their lot to avoid negotiation? So the sales person gets back to me with another crazy made up story that the sales person from the night before was confused and yes, the truck was not sold BUT they have sold a different truck to another customer that would not work for him so they left a message with that customer to try to move his deposit to the truck I was interested in so perhaps it would be sold to that customer. In many other words, I was once again told that the truck was not available anymore. Here I am going through my day and in the evening when I came home, I proceeded my search for another truck. Lord behold, the truck is back again in another search! I sent ANOTHER availability request online and there I am being told AGAIN that it is available and when would I like to come in for a test drive. (See screenshot attached below) So the moral of the story is that the place is run by unexperienced, uncaring, arrogant, sleazy sales people. I am not sure if the owner or general manager know what's going on in the shop and how his customers are being treated. You never know who walks through your door. I happen to be a business owner with a large fleet of trucks who happens to spend a lot of money on buying trucks every year. This year I spent about $300,000 in fleet upgrades, but rest assure I would not buy my personal vehicles or fleet vehicles from Summit. I hope this helps. Make a better choice, because your money has a better value to someone somewhere else. More