Summit Automotive Chrysler Dodge Jeep Ram

Excellent Staff I had an oil change on Saturday, and Geoff got me in quick and was accurate on the wait that I would have. Always great customer service at Summit an I had an oil change on Saturday, and Geoff got me in quick and was accurate on the wait that I would have. Always great customer service at Summit and that's why they are my dealer of choice! More

recall of air bags Everyone very helpful, professional and pleasant. Vehicle done in less than an hour - appreciated vehicle being washed and cleaned inside as well. Everyone very helpful, professional and pleasant. Vehicle done in less than an hour - appreciated vehicle being washed and cleaned inside as well. Appreciated phone call on my cell when vehicle was done as we were still in town then. More

Knowledgeable, very friendly and HONEST Sean was very helpful as was everyone we dealt with. I knew no one there before this and was treated as a long time customer. I would recommend that i Sean was very helpful as was everyone we dealt with. I knew no one there before this and was treated as a long time customer. I would recommend that if you are looking at least give Summit a chance at your business. More

Doesn't stand by their word Bought a 35K truck and they wouldn't budge an inch on price. That's not the worst part tho. Was told that they would" detail it to the nines" by the s Bought a 35K truck and they wouldn't budge an inch on price. That's not the worst part tho. Was told that they would" detail it to the nines" by the sales manager. Went to pick it up a few days later and the mats still had dirt, rocks etc from when we test drove it. Bed of the truck wasn't even opened much less cleaned out. Windows weren't washed found crumbs by the console. Waited an hour for them to detail it again and all that was done was the bed was washed out and the mats were cleaned off. Wasn't too impressed with whatever super slippery substance was on the mats tho. ON MY DRIVE HOME there was a notification that stated tire pressure sensor fault. I had no idea what this was so when I got home I told my husband and he said he would look at it the next day since it was late. Wasn't too impressed when we checked the tire pressure and found that it was extremely low on all four tires. Would have thought that would have been something that was checked before it left their lot but apparently not. Add air and the notification is still there. This is a newer vehicle for me so I'm not familiar with some of the technology. After checking the manual and going to a local dealer it's determined that one of the tire sensors is no longer working. I call the dealership because I was told multiple times by the sales manager that they stand by their vehicles. When I called it was two days after picking up the vehicle. My husband brings it in and from what I was told they actually brought up the fact that I had written a bad review about their service on another site and would NOT stand by their word and fix the sensor. Pretty sad when the VP makes a remark about a review that was calling them out on what they said they would do and what they actually did. More

Excellent service I had a few things done to my truck . They did a excellent job and cleaned it up when they were done . The shuttle back and forth was nice also . I had a few things done to my truck . They did a excellent job and cleaned it up when they were done . The shuttle back and forth was nice also . More

Very Pleased This was my first time ever at Summit Auto. Needed some warranty work done, spoke with Chris & Geoff who were both extremely helpful and got the job d This was my first time ever at Summit Auto. Needed some warranty work done, spoke with Chris & Geoff who were both extremely helpful and got the job done. Thank you guys for dealing with the "warranty inspector"! Julie was also very helpful! More

Got it fixed! Our new van had trouble starting and we took it in 2 weeks after we got it. Summit replaced a module, however that did not fix the starting issue. Th Our new van had trouble starting and we took it in 2 weeks after we got it. Summit replaced a module, however that did not fix the starting issue. This time they replaced the fuel thing and now it starts first time every time. Great! More

Oil change and damage assessment. Experience was very good. Got my service and an estimate on damage repair I needed for insurance decision. All of this was done within the time I was Experience was very good. Got my service and an estimate on damage repair I needed for insurance decision. All of this was done within the time I was able to talk to sales staff about a new vehicle and take a short test drive. Very efficient use of my time by both sales and service staff. Thank you. More

Jeep warranty repairs Summit's service department continues to do an excellent job of resolving warranty repair issues with our Jeep Grand Cherokee. They are easy to work Summit's service department continues to do an excellent job of resolving warranty repair issues with our Jeep Grand Cherokee. They are easy to work with and very helpful dealing with JEEP with our issues, including providing us a loaner during repairs. More