Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Summit Place Kia
Auburn Hills, MI
2,007 Reviews
At Summit Place Kia, we give you easy access to the most up-to-date internet car buying tools. You can view our Kia specials, used car specials, new Kia inventory, used vehicle inventory, apply for financing, schedule your next service appointment, or get door-to-door directions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 AM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,007 reviews
June 22, 2023
Byron was amazing and honest and told me the straight answer did not try to trick me into anything, by far the best sales consultant I have ever dealt with, I have had some bad experiences and it made me answer did not try to trick me into anything, by far the best sales consultant I have ever dealt with, I have had some bad experiences and it made me not want to go to a dealership, let me tell you I am so glad I did, he is awesome and I would recommend him to anyone! More
by Anna Novak
Employees Worked With
Helpful June 06, 2023
Eric got me into the car I wanted and made the process pretty fast and easy. Great service all together! I love my new 2024 Kia Seltos! pretty fast and easy. Great service all together! I love my new 2024 Kia Seltos! More
by Chrystal Ortiz
May 22, 2023
Byron Kitchen is the cat's pajamas! He got me into my first new car and I couldn't imagine doing this process without him. He got me into my first new car and I couldn't imagine doing this process without him. More
by acash01
Employees Worked With
May 22, 2023
Byron Kitchen was amazing! ! He was friendly, helpful and patient. He had me in and out in a matter of hours. ! He was friendly, helpful and patient. He had me in and out in a matter of hours. More
by mmmiller79
Employees Worked With
May 18, 2023
My experience at this dealership was first rate. Byron, my sales consultant, was very professional, knowledgeable and patient. He explained all of my options with pros and cons. I really felt em Byron, my sales consultant, was very professional, knowledgeable and patient. He explained all of my options with pros and cons. I really felt empowered to make the best decisions for my situation and am absolutely thrilled with my purchase! More
by divangella
Employees Worked With
April 17, 2023
I didn’t buy a vehicle through Summit Pl. , Kia I called to see what they could do for me and obviously because I need help I can’t get a vehicle. The price I need to be at because I’m on a fi , Kia I called to see what they could do for me and obviously because I need help I can’t get a vehicle. The price I need to be at because I’m on a fixed income. More
by lynnehamilton61
Employees Worked With
No one could help in my situation
March 24, 2023
Byron was so helpful! I was worried we weren’t going to get approved and he helped us to get the best numbers. I was worried we weren’t going to get approved and he helped us to get the best numbers. More
by Syl
March 23, 2023
When it comes to excellent customer service from the beginning and even after the sale, Summit Place Kia is the best. Eric was my salesperson and this is my second KIA vehicle and my customer experienc beginning and even after the sale, Summit Place Kia is the best. Eric was my salesperson and this is my second KIA vehicle and my customer experience was excellent. Please visit this dealer if you want to be treated like family. More
by RTW
Employees Worked With
March 06, 2023
Honestly, if I could give zero stars I would. They advertise they can help everyone and anyone but they really cant. I was told I was approved they needed to just find out the cars I could choose They advertise they can help everyone and anyone but they really cant. I was told I was approved they needed to just find out the cars I could choose from. Come time find out they told me it was a no go. Even after telling me all I would need was 3,000 down and that I was approved. I spent my Monday calling for almost 3 hours. Had my hopes completely up. I was transferred to 9 different people because they sales guy Chris I was working with was supposedly working with a customer then customer service told me he wasn't even in. I have had better experience at a buy here pay here. Don't waste your time. More
by Kourtney
Employees Worked With
March 06, 2023
Dan Peterson is a great communicator. He responds to my emails quickly. He follows through with making/keeping appointments. Dan goes above and beyond to make my wait time as short as He responds to my emails quickly. He follows through with making/keeping appointments. Dan goes above and beyond to make my wait time as short as possible. His professional courtesy is an added bonus. Cars that require service is a fact of life. Dan makes the overall experience pleasant. More
by MurrayOlaughlin
