Summit Toyota of Akron - Service Center

Prius Software Upgrade Brought my 2010 Prius in for the recent software update. As always, I was scheduled in at quickly and on a date and time that was convenient for me. Brought my 2010 Prius in for the recent software update. As always, I was scheduled in at quickly and on a date and time that was convenient for me. I was treated courteously and quickly and the service was handled with the Service Departments always stellar attention to detail. Have been coming here for years. More

Wonderful as always The entire staff, as always, was professional, friendly and very helpful. I purchased my new, 3rd four runner in 2017 and in a couple of years will pr The entire staff, as always, was professional, friendly and very helpful. I purchased my new, 3rd four runner in 2017 and in a couple of years will probably buy my 4th. I'm a Summit Toyota customer for life!!! More

Routine Maintenance The staff is friendly and professional. The assigned staff member explained the services and responded to my request to pay particular attention to a The staff is friendly and professional. The assigned staff member explained the services and responded to my request to pay particular attention to a wheel and its components that had hit a large pothole. Toyota continues to make its cars right, as shown by no damage from that one or from hitting other potholes. We also discussed pricing for future visits. More

oil change and tire rotation Overall a good experience but not as nice as when Jen Sheldon was one of the service managers. You need to get her back ASAP. Overall a good experience but not as nice as when Jen Sheldon was one of the service managers. You need to get her back ASAP. More

Scheduled service Excellent experience, 30,000 mile oil change and a tire rotation in less than 1 hour. Friendly service, but it is not as nice as when Jen Sheldon work Excellent experience, 30,000 mile oil change and a tire rotation in less than 1 hour. Friendly service, but it is not as nice as when Jen Sheldon worked there. I miss talking to her, they need to get her back. More

toyota care service appointment When I arrived for my 9:30 am appointment it was on their schedule for 1:30. agent stated that was not a problem and they would make sure I would be i When I arrived for my 9:30 am appointment it was on their schedule for 1:30. agent stated that was not a problem and they would make sure I would be in by 9:30. I had rescheduled my original appointment for 1:30 on Wednesday to 9:30 am on Friday. Regardless if it was my error or a staff member the service department solved the issue. More

You should be proud of your staff I want to thank John Heslop for going above and beyond in getting some service work done on my wife's car when I was out of town. You da man John! I want to thank John Heslop for going above and beyond in getting some service work done on my wife's car when I was out of town. You da man John! More

Great Service They have a outstanding service and sales dept. It's nice to go into a business and talk to anyone and they help you. The business is well managed and They have a outstanding service and sales dept. It's nice to go into a business and talk to anyone and they help you. The business is well managed and very clean. More

The Best! Great customer service from the sale to regular service. I have recommended numerous people go to Summit Toyota. Great customer service is hard to f Great customer service from the sale to regular service. I have recommended numerous people go to Summit Toyota. Great customer service is hard to find in today's market place. Two stand outs at Summit are John Heslep ND Brittany Bayus. Thanks guyus! More

Very Satisfied, No Problems Car was ready when promised Took the car in on time, asked if anything special needed checked, car was ready to go with the hour They checked the low tire warning light for me a Took the car in on time, asked if anything special needed checked, car was ready to go with the hour They checked the low tire warning light for me and it was O K.. More