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107 Reviews of Summit Toyota of Akron - Service Center
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August 03, 2018
Tire models If you carry the brand of tires a customer wants and he wants a certain tire for example a customer wanted a Geolander AT/S You only carry the AT mo If you carry the brand of tires a customer wants and he wants a certain tire for example a customer wanted a Geolander AT/S You only carry the AT model If a customer wanted the AT/S could not you contact your supplier and order them? More
by Grumpy
Employees Worked With
Helpful August 02, 2018
Your service department is the best. I have always been treated well. Everyone that I have come in contact has been great. That’s why I love Your dealership. Thank you. I have always been treated well. Everyone that I have come in contact has been great. That’s why I love Your dealership. Thank you. More
by RMihaly1005
July 31, 2018
GREAT SERVICE I have been a customer for years, purchased and leased Camry's . Great service, today Jennifer Sheldon , service adviser, very friendly and handled th I have been a customer for years, purchased and leased Camry's . Great service, today Jennifer Sheldon , service adviser, very friendly and handled things well, answered all my questions and I was out in less than an hour.. Mr. Mike Malloy, handled my lease and all of my previous purchased Camry's, great person and friend! Darryl GREAT SERVICE More
by Darryl
July 30, 2018
very good Friendly greeting. Service was what one would expect. Reviewed what was accomplished. No reason to complain or keep this review going any further tha Friendly greeting. Service was what one would expect. Reviewed what was accomplished. No reason to complain or keep this review going any further than necessary. More
by Willie891
Employees Worked With
JENNIFER SHELDON NICK LAVENSKY
July 27, 2018
My first service This was my 5,000 mile service for our new Highlander. Everyone was friendly and fast. The only thing I could complain about is that there was no cof This was my 5,000 mile service for our new Highlander. Everyone was friendly and fast. The only thing I could complain about is that there was no coffee in the coffee dispensers. And no one came and filled them for the hour that I was there. More
by Det
Employees Worked With
July 22, 2018
Oil change and tire rotation It was busy but they got the service done quickly. Only suggestion is that I would like to pay the same price the Toyota cars get seeing I did purchas It was busy but they got the service done quickly. Only suggestion is that I would like to pay the same price the Toyota cars get seeing I did purchase the vehicle from them More
by Brtyelint
Employees Worked With
July 21, 2018
Friendly, solved problem Always helpful and HONEST about what is wrong and what is not. I've been dealing with this company since 1972 and so appreciated the honesty. I would Always helpful and HONEST about what is wrong and what is not. I've been dealing with this company since 1972 and so appreciated the honesty. I would like an update on the phone recognition in my car.. More
by JudyLnyy
Employees Worked With
Stephanie Bryant-Hickman
July 20, 2018
Oil change It was quick in and quick out. Personnel were very nice. The waiting area was clean and the snacks were good. I have bought several cars here and will It was quick in and quick out. Personnel were very nice. The waiting area was clean and the snacks were good. I have bought several cars here and will continue when it comes time to replace what I have. More
by KRD
Employees Worked With
July 17, 2018
Summit used to be good Took my SUV in for a "scheduled" contracted detailing appointment and upon arrival I was told that they already had two vehicles ahead of me and would Took my SUV in for a "scheduled" contracted detailing appointment and upon arrival I was told that they already had two vehicles ahead of me and would not be able to perform the service that day (who does that?). When I asked why was I scheduled if they couldn't do the work and all I got was a "sincere apology" ! Not sure what to do now but I know for sure that once this contract is fulfilled, I won't be back! More
by Julyday
Employees Worked With
Service Advisor
July 17, 2018
Great Customer Service They were on time for my appointment, which lasted the amount of time they told me when I made the appointment. Their waiting area is clean and comfor They were on time for my appointment, which lasted the amount of time they told me when I made the appointment. Their waiting area is clean and comfortable, and supplied with some snacks and beverages. I appreciated the email reminder for the appointment too. Service person who greeted me was professional and friendly. More
by Dana from Akron
Employees Worked With
Shawn in service
