Sunset Ford

Was a pleasure dealing with Mike Justin and Darryl. No sales xx. Just good customer Service No sales xx. Just good customer Service More

Great experience, clean and modern building, had plenty of inventory. We were treated upon arrival, Joe did a great job helping us find a new vehicle that met our needs. He was very knowledgeable and att of inventory. We were treated upon arrival, Joe did a great job helping us find a new vehicle that met our needs. He was very knowledgeable and attentive. Purchase went smooth, finance was a snap with online credit app. Overall a great vehicle and experience. More

I have nothing but great things to say about my expletive with Tim and Sunset Ford as a whole. After having a not so great experience at another dealership I came to this one. Everything was very streamlined with Tim and Sunset Ford as a whole. After having a not so great experience at another dealership I came to this one. Everything was very streamlined and everyone was honest and upfront about everything. I was in and out of the door in under 2 hours , and this included a test drive as well! Thank you all for such a great experience and I will definitely recommend Sunset Ford and Tim in the future! Thank you!! More

Joe provided great service. Jeff did a great job with the paperwork. Already reccomed Sunset Ford. Jeff did a great job with the paperwork. Already reccomed Sunset Ford. More

Absolutely amazing customer service. Great sales members who know the details. Helped me with me having not the best credit and still got me an amazing car. Would gladly go back to Suntr Great sales members who know the details. Helped me with me having not the best credit and still got me an amazing car. Would gladly go back to Suntrup Ford again and again. More

The five star rating that I gave you was for your mobile service unit. The gentleman came to my house to repair. My truck were very polite. Have a great personality and knew exactly what to do within an hou service unit. The gentleman came to my house to repair. My truck were very polite. Have a great personality and knew exactly what to do within an hour. They had the work completely done. I give this rating to the mobile service because I’ve been trying to get into your service department for a year. I received a safety call notice at the end of 2022. I got a hold of your service department to make an appointment and the parts for the repair were not in. I was told they would call when they came in which never happened. In July 2023 I called to find out about the parts and they said that they had them in stock. So I made another appointment which they said had to be in January 4 of 2024 or I could take the vehicle someplace else and have the work done. I waited to January 4 and brought my vehicle in. I left it with your service department to have it worked on eight hours later I was told that they couldn’t get to it. I would have to leave it overnight to have the work done. I came in to find out what the problem was , it seems that your service writer decided to put other people in front of me and I had to wait which was not satisfactory. I feel that the way you run your service department needs to be corrected the mobile service unit that was sent out to my house after I complain about your service department Did an excellent job. I am more than happy with your mobile service unit not I repeat not your service department. Again the rating I give you is for your mobile service unit not your service department. Thank you. More

Morgan was very nice and polite but I had a question about my 2017 Ford escape and she has not gotten back to me. about my 2017 Ford escape and she has not gotten back to me. More

Everyone throughout the purchase was very helpful and made it as enjoyable as negotiating the purchase of a vehicle can be… Thank you! made it as enjoyable as negotiating the purchase of a vehicle can be… Thank you! More

Everything was great great great great great great great great great great great great great. great great great great great great. More

I recently stopped in Sunset Ford to look at the purchase of a new vehicle. Brad Burke was our salesman. he was very professional, informative, and made the experience a pleasant one. Highly recommend Brad a of a new vehicle. Brad Burke was our salesman. he was very professional, informative, and made the experience a pleasant one. Highly recommend Brad and Sunset Ford for your next purchasing experience! More