Suntrup Hyundai South
St Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I had a wonderful experience working with Kyle Durbin. His knowledge and attention to detail made my visit and purchase great. I will refer others to him for awesome customer service. His knowledge and attention to detail made my visit and purchase great. I will refer others to him for awesome customer service. More
My experience all around was not great. The car I was scheduled to test drive and the sales mgr I was supposed to meet were not available. Kyle (not who was supposed to help us) did come out to apologize scheduled to test drive and the sales mgr I was supposed to meet were not available. Kyle (not who was supposed to help us) did come out to apologize and showed us another model while we waited. Once the Palisade was ready to test drive he was helpful and knowledgable. We looked at other dealerships after visiting Hyundai and decided we wanted the Palisade. The next business day, Kyle said he was able to work out a deal that he wouldn't normally be able to do since it was the end of the month and they wanted to reach their sales goals. We got a cashier's check, preapproval for loan, and hauled whole family there. Once again they were not ready for us at the time we agreed upon. I'm not talking 5-10 minutes, so with two young kids, waiting outside, this did not make for a pleasant experience. Not once did he tell us the asking price. He told us the monthly payment, essentially making us have to do the work of figuring out the car price and quickly realizing that it was way over MSRP. After we said that did not work, he went back inside and came back with more finance math, this time trying to increase our loan term to 72 months to get our monthly payment closer to our budget, while not lowering the sale price or telling us the price. It was insulting and felt shady and truly wasted our time. He was polite and he followed up with a phone call but he did NOT offer us a deal. I understood the Palisades are a hot car right now and many are paying over MSRP, but he was not up front or transparent and frankly lied by saying he could give us a deal that he clearly was not able to do. More
Greg did an unbelievable job in helping me with my Purchase of my 2021 sante fe. At every step of the Process he was available and very helpful in guiding Me through the multiple options and de my Purchase of my 2021 sante fe. At every step of the Process he was available and very helpful in guiding Me through the multiple options and decisions needed To buy my new car. Would recommend him 100%. Richard M More
Brett was absolutely amazing. Didn’t go with any intention of buying a vehicle so quick, however, Brett found me exactly what I was looking for without being overbearing or pushy. Overall, very hone intention of buying a vehicle so quick, however, Brett found me exactly what I was looking for without being overbearing or pushy. Overall, very honest and very pleasant experience with him! More
I live 3 hours away and still drive in for all my service, even if it is just an oil change. Tim helped me out this time and did a great job. All the advisors are very helpful and I will continue to service, even if it is just an oil change. Tim helped me out this time and did a great job. All the advisors are very helpful and I will continue to go out of my way to bring my car to a service department I trust. More
Good service and great deals! By far the best car buying experience I’ve had! Would highly recommend and will be a return customer for sure! experience I’ve had! Would highly recommend and will be a return customer for sure! More
David was wonderful! From the moment we sat down to the moment we left, he was smiling! He took the time to show me everything in the Kona Night I was interested in and wound up purchasing. Not only was he moment we left, he was smiling! He took the time to show me everything in the Kona Night I was interested in and wound up purchasing. Not only was he professional, but he was very personable and he made it easy for me to talk with him as we went over my trade in and prices. He made sure he got me in something I was 100% happy with and felt safe in! Thank you David! More
Brett Houston was amazing to work with. He found us the perfect car that we have been searching for since last year.We were able to get a great price for our dream car that we couldn’t say no to. Fred McCl perfect car that we have been searching for since last year.We were able to get a great price for our dream car that we couldn’t say no to. Fred McClary was also amazing to work with in the finance department and he made us feel like family. Suntrup Hyundai South is a great dealership to purchase vehicles from and will recommend everyone and anyone I know to buy a vehicle from Brett Houston. More
Both Brandon and Fred were great to work with. Very friendly and got me in and out in a efficient matter. Couldn’t be happier with my Santa Fe. friendly and got me in and out in a efficient matter. Couldn’t be happier with my Santa Fe. More
Our advisor Nick was great. He was knowledgeable, friendly and helpful. He explained everything where I understood it and took good care of us. Thanks friendly and helpful. He explained everything where I understood it and took good care of us. Thanks More