878 Reviews of Suntrup Nissan - Service Center
Ryan was very professional and helpful. He shared the video of my car during service and explained everything before I left the appointment.. He shared the video of my car during service and explained everything before I left the appointment.. More
Oz is amazing. Concerned of customers needs, knowledgeable, great personality. All of the employees I encountered were pleasant. Concerned of customers needs, knowledgeable, great personality. All of the employees I encountered were pleasant. More
Suntrup was thorough with my inspection. And kept me informed throughout the process. They went above when we were looking for my warranty information. And kept me informed throughout the process. They went above when we were looking for my warranty information. More
I was first sent an estimate that contained many unnecessary stuffs. After I detect and told some issues to a staff, he said I was wrong and confused. He didn't explain the details and changes of my unnecessary stuffs. After I detect and told some issues to a staff, he said I was wrong and confused. He didn't explain the details and changes of my car repairment until the repairment finished, and after I complained about it, he gave me a call and scolded me with very fast English. He knew I am a foreigner, and I suspect he intentionally do so. Overall, this experience was so unlucky and make me so depressed. I had to use my car as soon as possible, so I gave up talking with him and paid higher fees than I thought was right. There might be some confusion and misunderstanding between us, but I still believe his explanation was not enough. More
My service time was so long at this location, that I would be happy if they shortened their service time. would be happy if they shortened their service time. More
Always have a good experience when I come here. We will always use these guys. We will always use these guys. More
Guys very nice friendly helpful and explained everything to you good report thank you done to you good report thank you done More
Scott was very calm and he was very understanding. We had a great experience with him. Not many people are like him. We appreciate all of the help. We had a great experience with him. Not many people are like him. We appreciate all of the help. More