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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
June 23, 2022
It was a decent experience, just kept my truck longer than I anticipated , I felt that I could have been driving it until the part came in, it was just sitting on the lot, and do I had to borrow a car . than I anticipated , I felt that I could have been driving it until the part came in, it was just sitting on the lot, and do I had to borrow a car . More
by claudett-jones
Verified Customer
June 23, 2022
Did not honor service put synthetic blend in my truck and it smoked I asked for full synthetic oil returned back to quick lane and they said they did not find anything so I change my oil myself and it stoppe it smoked I asked for full synthetic oil returned back to quick lane and they said they did not find anything so I change my oil myself and it stopped smoking so I was not happy with service More
by Chyna1966
Employees Worked With
Don't remember service persons name
June 22, 2022
Always keep keeping the customer first deliver professional services courteous professional in car a place where anyone would like to rent a vehicle to be service professional services courteous professional in car a place where anyone would like to rent a vehicle to be service More
by MERED3255
June 21, 2022
Sutton ford has always treated me with kindness and just make you feel welcome no smoke screen straight to the point and knows what they are talking about I trust Sutton ford allot that’s why I keep coming make you feel welcome no smoke screen straight to the point and knows what they are talking about I trust Sutton ford allot that’s why I keep coming back in the future I will be buying another car with them. More
by Tony
June 21, 2022
Great service as always with the Sutton Ford Team. Quick service and detailed attention to customers needs. Very pleased and happy with my care given on my Lincoln MKX! Plus I got a complimentary ca Quick service and detailed attention to customers needs. Very pleased and happy with my care given on my Lincoln MKX! Plus I got a complimentary car wash which was a surprise. Love Sutton Ford. More
by smprentiss
Employees Worked With
Other Employees :
Brian he’s the new manager. , Randy Mohrbach, Cree Lyons, Eric Eric
June 21, 2022
Customer service was very good at explaining what was wrong and how they would fix it wrong and how they would fix it More
by hoskins366
Employees Worked With
June 20, 2022
The Service Center at Sutton Ford is the best. I always receive great service on my vehicle, and everyone are always pleasant. The work is done right and the price is right. I always receive great service on my vehicle, and everyone are always pleasant. The work is done right and the price is right. More
by FrankR
