Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,494 reviews
May 02, 2022
Very funny and very understanding and very accustomed to paying attention to your it needs It worked with completed very fast paying attention to your it needs It worked with completed very fast More
by treasurer0
Verified CustomerEmployees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
May 02, 2022
Felt like I got taken advantage of on pricing. After repairs, my car was returned to me with all types of oil stains with seat covers removed. My car was not in the same condition as I drop it off After repairs, my car was returned to me with all types of oil stains with seat covers removed. My car was not in the same condition as I drop it off. More
by ATATE325
Employees Worked With
May 02, 2022
This dealership has awesome customer service and a great team. Requested an oil change and was seen right away. team. Requested an oil change and was seen right away. More
by Derrick J
Employees Worked With
May 02, 2022
Service personnel very friendly and professional. Work done on car was done in a timely fashion. Will be coming back whenever I need something else done Work done on car was done in a timely fashion. Will be coming back whenever I need something else done More
by 1300jerry
May 02, 2022
Quality work on every visit. I will continue to stay with Sutton Ford for all repairs. I will continue to stay with Sutton Ford for all repairs. More
by 4746
April 30, 2022
Very helpful they were quick and couldn’t be nicer my car was beautiful and I hesitated to get in I didn’t want to get it dirty was beautiful and I hesitated to get in I didn’t want to get it dirty More
by JUDYVIEH42
Employees Worked With
Not sure who but whoever they were very accomidating
April 29, 2022
Left bolts loose on my tail light housing and fell off im downtown and got pulled over. Also 2 lug nuts were missing after my 3 hr drive home. downtown and got pulled over. Also 2 lug nuts were missing after my 3 hr drive home. More
by thomaswhittern422
Employees Worked With
LaToyta McDonald, Mike Semik, Cree Lyons, Marcus Anthony
April 29, 2022
Poor scheduling. I had to physically walk-in to schedule my appointment with first availability two weeks away from that day of my walk in. This was after I’ve spent I had to physically walk-in to schedule my appointment with first availability two weeks away from that day of my walk in. This was after I’ve spent 3-4 days being transferred to an answering service and never received a call back as promised. More
by telrice
Employees Worked With
April 29, 2022
I have used this dealer service for years, and have always had a great experience. Timely and great service. always had a great experience. Timely and great service. More
by RTW94
Employees Worked With
