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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
Verified Customer
March 20, 2022
I really enjoy working with Anthony Taylor very knowledgeable very helpful let me know my options and what would be so I will say a Roblox he was patient with me work with me I got exactly what I w knowledgeable very helpful let me know my options and what would be so I will say a Roblox he was patient with me work with me I got exactly what I wanted and I think the Sutton Ford Family again for working with me giving me the opportunity to provide for my family once again thanks More
by lott1014
Employees Worked With
Anthony Taylor, LaToyta McDonald, Cree Lyons
March 20, 2022
My oil light came on shortly after leaving I ended up 6 quarts short leaving my truck at risk. The next mechanic reported that I could have had severe issues due to this negligence. After reporting this quarts short leaving my truck at risk. The next mechanic reported that I could have had severe issues due to this negligence. After reporting this issue I received no call back or acknowledgement. More
by bmlockridge
Employees Worked With
Randy Mohrbach
March 20, 2022
Sutton ford is an awesome place to do business. Would recommend for the great service and sales department. Would recommend for the great service and sales department. More
by m_martinez1238
Employees Worked With
March 18, 2022
Jillian give great service every time I come, she a great worker there, and the service is good waits not to long unless it’s other issues worker there, and the service is good waits not to long unless it’s other issues More
by conrado.tucker
Employees Worked With
March 18, 2022
Trying to get a appointment to service a vehicle you purchased from them is horrible. The staff that schedules appointments do not answer. I called for several hours on 3/19/22 no answer. Showed up at t purchased from them is horrible. The staff that schedules appointments do not answer. I called for several hours on 3/19/22 no answer. Showed up at the dealership this morning the first question they ask is do you have a appointment. I replied no if the staff answered I would have a appointment. I get to the service this morning they have all these excuse also stating there’s no appointments until 3/31/22 but you can leave it. Ask for a loaner car they don’t have that either. This is my first and last time with a ford vehicle. My purchasing experience and experience servicing this vehicle has been extremely bad. I’m going back to Chevy. This would never happen at a Chevrolet dealership. They accommodated there customers. Sutton ford is the worst!!! More
by Kim.pugh19793
March 18, 2022
Melissa was extremely helpful and made my experience smooth and easy. Would reccomend Sutton Ford to my friends and family. smooth and easy. Would reccomend Sutton Ford to my friends and family. More
by betsyajanicki
Employees Worked With
March 18, 2022
Highly recommend SuttonFord! The staff went above and beyond to make everything go smoothly! Overall, Sutton Ford is amazing! The staff went above and beyond to make everything go smoothly! Overall, Sutton Ford is amazing! More
by fleat123
March 18, 2022
Excellent service team. It was difficult initially to get the appointment but the team made up for it with the service! My Taurus has a new service home. It was difficult initially to get the appointment but the team made up for it with the service! My Taurus has a new service home. More
by DRDIANE2
Employees Worked With
Eric Eric
