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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
October 05, 2021
East to work with and very nice. Good service. Approx. wait time was within reason wait time was within reason More
by jpwittl21
Verified Customer
October 04, 2021
Worse experience I’ve ever had. Misleading information & poor vehicle service. I would not recommend. poor vehicle service. I would not recommend. More
by HIGHLY UPSET
Employees Worked With
October 04, 2021
My car was nicely cleaned in the outside, but there were a lot of wet streaks left inside and stains still left even though I took out all my personal items a lot of wet streaks left inside and stains still left even though I took out all my personal items More
by Cheyenne
Employees Worked With
Cree Lyons
October 04, 2021
They have Courteous and quick service. I don’t feel pressured to do any unnecessary services either pressured to do any unnecessary services either More
by ctaylormix
Employees Worked With
October 02, 2021
Services Performed On My Vehicle Were Totally Unnecessary... I Explained The Problem Before Bringing The Car In.... And Was Charged $175. To Get Told The Exact Same Thing I Said Was Wrong. I A Unnecessary... I Explained The Problem Before Bringing The Car In.... And Was Charged $175. To Get Told The Exact Same Thing I Said Was Wrong. I Am NOT Happy!!!!! More
by G9T9
Employees Worked With
October 01, 2021
I went there unknowingly prior to closing time, and the entire crew stood behind to assist me. I found the truck I wanted and had the opportunity to look at their large selection before doing so. Akram was entire crew stood behind to assist me. I found the truck I wanted and had the opportunity to look at their large selection before doing so. Akram was my salesman, and he was great. No pressure, but all service. I'd definitely recommend my friends and family to buy from these guys. They make stuff happen and are friendly. Can't go wrong. More
by Sdagostino
Employees Worked With
Akram
October 01, 2021
I had my car worked on there and was very pleasant experience. The issues that needed to be cared for seemed to all be fixed. Also while there I traded in 2017 F-150 for 2021 and worked with Shannon experience. The issues that needed to be cared for seemed to all be fixed. Also while there I traded in 2017 F-150 for 2021 and worked with Shannon and Richard who were fantastic to find me what I wanted. Smooth process and great finance person as well More
by zeropuck1
October 01, 2021
Wonderful customer service, Melissa is the best, quick response to customer and nice always r response to customer and nice always r More
by blessing.wachukwu
