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Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
October 06, 2021
Amazing experience with Ms. Anita Sutton at Sutton Ford. Excellent customer service as she navigated my virtual purchase of my new 2020 Edge ST. Would absolutely recommend and will return for service needs Excellent customer service as she navigated my virtual purchase of my new 2020 Edge ST. Would absolutely recommend and will return for service needs and future purchases. More
by Mrs. Alexander
Verified CustomerEmployees Worked With
Anita Sutton
October 06, 2021
Nice people. Good customer service. Friendly Nice people. Good customer service. Friendly environment. Usually work with Jamie. Nothing else I can say Nice people. Good customer service. Friendly environment. Usually work with Jamie. Nothing else I can say More
by littlekevin78
October 05, 2021
The Service Department not as friendly as I am use to from past Service Team, even from just trying to call in to schedule service. from past Service Team, even from just trying to call in to schedule service. More
by edddieman2
Employees Worked With
October 05, 2021
I did the entire deal over the phone came up from Indianapolis and the truck was ready for me. Was a quick and easy process. Everyone was friendly and helpful. Indianapolis and the truck was ready for me. Was a quick and easy process. Everyone was friendly and helpful. More
by fastball220
Employees Worked With
chuck Yzaguirre
October 05, 2021
The Team at Sutton was very very polite and professional the I was in great job on the service the I was in great job on the service More
by solomonstewart
October 05, 2021
Service department took care of the car needs. But I did not receive a reminder call or text regarding my appointment that I scheduled months ago. Very unusual. not receive a reminder call or text regarding my appointment that I scheduled months ago. Very unusual. More
by sndyflowers
Employees Worked With
No one communicated with me. Just got a call when it was finished.
October 05, 2021
East to work with and very nice. Good service. Approx. wait time was within reason wait time was within reason More
by jpwittl21
October 04, 2021
Worse experience I’ve ever had. Misleading information & poor vehicle service. I would not recommend. poor vehicle service. I would not recommend. More
by HIGHLY UPSET
Employees Worked With
