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Sutton Ford

Matteson, IL

4.4
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,494 reviews

October 01, 2021

Eric always gets me right. Great and been a loyal person since 2017 . Thanks you More

by andrerichmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
September 30, 2021

The best customer service ever and I own a Hyundai. The shuttle service was awesome as well. 👍🏾 More

by curtisbustabrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
September 30, 2021

Thanks to Sutton Ford Rep Ms Jillian and Salesman Lester Parker & Ford Family, I Appreciate ❤ More

by revbabz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

My experience was professionally good, until this survey 15 word minimum shouldn't be required. More

by RKRROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

RKRROB responded

My experience was professionally good, until this survey 15 word minimum shouldn't be required.

Oct 01, 2021 -

RKRROB responded

My experience was professionally good, until this survey 15 word minimum shouldn't be required.

September 30, 2021

Very professionaly maintained, service was prompt , appointment went as expected", service technician was very informative, and I was Pleaded with service. More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
September 30, 2021

Arrived at 7 I was taken care of immediately after getting the work for my Ford Fusion 2015 the service was very prompt and I was totally pleased with the attitude of the technician even paying my bil More

by jackmcadams1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Person who checked me in was quick and thorough. Offered me a ride home since it was going to take a few hours. When I returned she had everything ready for me to go. More

by d-rickord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

I appreciate the drop off and pick up service. Jillian is always so helpful and pleasant More

by CW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Professional, honest, they had the truck they were advertising for the right price. Fast process. More

by fsaa1916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Semik, Cree Lyons
September 27, 2021

It took almost a month to even get an appointment for something that they didn’t do right the first time More

by BEZAMORA45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
Sep 29, 2021 -

Sutton Ford responded

We apologize for the inconvenience and hope to turn this around

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