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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
September 09, 2021
Staff is caring and great and special concern and help from Jillian was appreciated she also kept in touch and guided me on service time with very good detailed updates from Jillian was appreciated she also kept in touch and guided me on service time with very good detailed updates More
by Tommy
Verified CustomerEmployees Worked With
September 09, 2021
Friendly intro from the start, fast service and appreciated the drop off / pick up service while my car was being serviced. Thank you for you evening appointments too. appreciated the drop off / pick up service while my car was being serviced. Thank you for you evening appointments too. More
by BELL-BRANDON
September 09, 2021
We have been coming to Sutton ford for many years we are very happy with the service we get they always answer our questions we have no need to go any place else so thank you !!!!! very happy with the service we get they always answer our questions we have no need to go any place else so thank you !!!!! More
by mehernandez113
September 08, 2021
Every time I come I receive excellent customer service, from professional direct communications to knowledgeable smiling faces floating around it's always a good experience. How much is peace of mind to yo from professional direct communications to knowledgeable smiling faces floating around it's always a good experience. How much is peace of mind to you? For me it's everything and I know with Sutton ford I will always have it. More
by sjeff8117
September 06, 2021
Excellent service from my service advisor and the mechanics. I received a ride home while my car was been repaired and was picked up promptly once my car repair was finished. The driver was very curt mechanics. I received a ride home while my car was been repaired and was picked up promptly once my car repair was finished. The driver was very curtious and professional. The service team was professional and got the job done right. More
by JonVic
Employees Worked With
Jessica Harris
September 06, 2021
this service is always outstanding awesome fabulous, yes no service department like the one Sutton Ford. The people I carry and very helpful all of the time. They are patient I will help you out with any qu no service department like the one Sutton Ford. The people I carry and very helpful all of the time. They are patient I will help you out with any questions that is asked More
by acavens
Employees Worked With
September 06, 2021
Service was quick and they kept me informed. I dropped my car off the night before and it was ready the next day. Thank you quick lanes! car off the night before and it was ready the next day. Thank you quick lanes! More
by mrsbrooks2014
Employees Worked With
September 04, 2021
They were very nice and knowledgeable about certain questions asked, very professional service. I would definitely recommend going to Sutton Ford to purchase your next vehicle. questions asked, very professional service. I would definitely recommend going to Sutton Ford to purchase your next vehicle. More
by nellgail1533
Employees Worked With
Richard, Brittani Ashley Culpepper
September 04, 2021
They are always friendly , professional and make sure you get the service you need or want . Keep you informed on the progress as your vehicle as it is being serviced. get the service you need or want . Keep you informed on the progress as your vehicle as it is being serviced. More
by May
Employees Worked With
September 02, 2021
Terrible service dept. told me my engine was locked up on 2018. Said it was not covered under warranty or extended warranty even tho cause is unknown. I had it towed somewhere else and it started. So the eng 2018. Said it was not covered under warranty or extended warranty even tho cause is unknown. I had it towed somewhere else and it started. So the engine was not locked up. Will never step foot in there again! More
by STARZY9095
Employees Worked With
Eric Eric
