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Sutton Ford
Matteson, IL
4,502 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,502 reviews
August 30, 2021
I have used Sutton Ford’s Service for many years and have always received exceptional service and Customer service. This time was consistent with my previous experiences. always received exceptional service and Customer service. This time was consistent with my previous experiences. More
by ttapley240
Verified CustomerEmployees Worked With
August 30, 2021
Nice people to do business with. They are friendly and prompt. The dealer is clean and Professional services. The technician explains thoroughly about the services needed. prompt. The dealer is clean and Professional services. The technician explains thoroughly about the services needed. More
by karole.williams
August 30, 2021
Great, and fast Service. Everybody was so nice! I called ahead of time to make sure they wasn’t packed and when I got there the wait was just as I was told over the phone. ahead of time to make sure they wasn’t packed and when I got there the wait was just as I was told over the phone. More
by rebecca.payton
Employees Worked With
Jessica
August 29, 2021
Always great service … in and out in a timely manner… never a problem taking me home if they need to keep my car, and bring me back never a problem taking me home if they need to keep my car, and bring me back More
by mssally_4
August 28, 2021
The worst experience ever had my car towed there to get fixed ended up out-of-pocket 1000+ a had my car towed because you guys want to charge me so much more money to fix my car ridiculous, I will never fixed ended up out-of-pocket 1000+ a had my car towed because you guys want to charge me so much more money to fix my car ridiculous, I will never recommend you guys ever again More
by JPARSON1228
Employees Worked With
August 28, 2021
I had to wait longer than in the past but I was informed up front of the wait. The staff remains friendly and professional worth the wait. up front of the wait. The staff remains friendly and professional worth the wait. More
by sherrod.gladys
Employees Worked With
August 27, 2021
I knew what I wanted coming in and who I wanted to work with. It was an easy transaction for both parties. I’ll come back if they have what I’m looking for. with. It was an easy transaction for both parties. I’ll come back if they have what I’m looking for. More
by branden.bufford
Employees Worked With
Tiffany Walker
August 27, 2021
Abe was very professional👌I would definitely do business with him & Sutton Ford in a heartbeat. I was purchasing for my son but i ended up buying for myself! Thanks Abe😊 with him & Sutton Ford in a heartbeat. I was purchasing for my son but i ended up buying for myself! Thanks Abe😊 More
by t-n-concepts
Employees Worked With
Abe
August 27, 2021
All the people we deal with for service, especially those in Quick Lane, have always been friendly and professional. The service is always done well and in the time frame they promise - with frequent updates in Quick Lane, have always been friendly and professional. The service is always done well and in the time frame they promise - with frequent updates. They make us feel they are glad for our business. More
by Bobbie woj
August 27, 2021
Brought my truck in for a scheduled Auto Butler and could not be happier. My truck was completed quickly and the employees could not be any more pleasant. This is a very laid back dealership who caters to it not be happier. My truck was completed quickly and the employees could not be any more pleasant. This is a very laid back dealership who caters to its customers and it really shows. I’m glad I made a purchase here. More
by DYB3611
Employees Worked With
