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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
August 27, 2021
All the people we deal with for service, especially those in Quick Lane, have always been friendly and professional. The service is always done well and in the time frame they promise - with frequent updates in Quick Lane, have always been friendly and professional. The service is always done well and in the time frame they promise - with frequent updates. They make us feel they are glad for our business. More
by Bobbie woj
Verified Customer
August 27, 2021
Brought my truck in for a scheduled Auto Butler and could not be happier. My truck was completed quickly and the employees could not be any more pleasant. This is a very laid back dealership who caters to it not be happier. My truck was completed quickly and the employees could not be any more pleasant. This is a very laid back dealership who caters to its customers and it really shows. I’m glad I made a purchase here. More
by DYB3611
Employees Worked With
August 27, 2021
Overall grade help. Great assistance to help me get my parts for my shocks timely manner brought it in and the next day they got it done parts for my shocks timely manner brought it in and the next day they got it done More
by williehenderson105
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
August 26, 2021
The employees in the service department need to be trained on how to respect other people's vehicles. The lack of respect is terrible. They left oil on my mats and door panel. trained on how to respect other people's vehicles. The lack of respect is terrible. They left oil on my mats and door panel. More
by Mesobadd
Employees Worked With
Oil changers
August 26, 2021
The quick lane service representatives are always professional and pleasant with all customers even when the customers are rude. They go an extra mile to satisfy the customer. professional and pleasant with all customers even when the customers are rude. They go an extra mile to satisfy the customer. More
by mszcaston
Employees Worked With
Jessica
August 26, 2021
The only reason I gave then 2 stars is the items they add to their price. Added almost $4000 of extras to the advertised price. I would have been happier to see that price initially vs being surprised at the to their price. Added almost $4000 of extras to the advertised price. I would have been happier to see that price initially vs being surprised at the end More
by eric.schmidt31
Employees Worked With
Tiffany Walker
August 26, 2021
Wow, This was my best car buying experience thus far. We did 95% of the transaction over the phone which included my vehicle trade in. Thanks to make salesman Lester all I had to do sign. did 95% of the transaction over the phone which included my vehicle trade in. Thanks to make salesman Lester all I had to do sign. More
by Westbrook
Employees Worked With
August 25, 2021
Melissa Lebran is the best service writer in the 60 yrs I have owned a car. Jaime Lebran is a master mechanic whom I completely trust. Both individuals take pride in their work. have owned a car. Jaime Lebran is a master mechanic whom I completely trust. Both individuals take pride in their work. More
by dr.lwojcik
Employees Worked With
Other Employees :
Jaime LeBran, Master Mechanic, Randy Mohrbach, Cree Lyons, Eric Eric
August 25, 2021
I'm very impressed with the Customer service focus and I'm very impressed with the Customer service focus and professionalism of which makes it a pleasure not chore when uou have to bring your car in for I'm very impressed with the Customer service focus and professionalism of which makes it a pleasure not chore when uou have to bring your car in for service. More
by cburke1720
Employees Worked With
Cree Lyons
August 25, 2021
The service at this dealership is always friendly. Have both having my vehicle serviced here for years. The staff is always pleasant,cordial and personable. They do great work. both having my vehicle serviced here for years. The staff is always pleasant,cordial and personable. They do great work. More
by pameladebose
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
