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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
August 25, 2021
Staff is friendly. Work that Needs to be done on vehicle is completed in a timely manner. I chose to wait for repair to be done but if I had needed transportation to my home it would have been provided. is completed in a timely manner. I chose to wait for repair to be done but if I had needed transportation to my home it would have been provided. More
by ARLENELS
Verified CustomerEmployees Worked With
Cree Lyons
August 24, 2021
The dealership was amazing. The people gave excellent customer service and was helpful throughout the entire process. They were able to work with me, and I able to get me the car I wanted. customer service and was helpful throughout the entire process. They were able to work with me, and I able to get me the car I wanted. More
by michaelmckinnie84
Employees Worked With
LaToyta McDonald
August 24, 2021
They were very professional and helpful. The salesperson called us as soon as a vehicle needed for our business arrived. We are very grateful to Richard. called us as soon as a vehicle needed for our business arrived. We are very grateful to Richard. More
by kari6
Employees Worked With
Richard , LaToyta McDonald
August 24, 2021
Very nice salesman. Takes pride in what he does. Long process but happy overall. This was my first time purchasing a car and I can say that I will be back. process but happy overall. This was my first time purchasing a car and I can say that I will be back. More
by Rome
Employees Worked With
Anthony
August 23, 2021
Quick,efficient and friendly. Everyone there was friendly and answered any question that I had. Always a great experience when going to Sutton Ford. Top notch service and answered any question that I had. Always a great experience when going to Sutton Ford. Top notch service More
by zbutkus
Employees Worked With
August 23, 2021
You Continue To Text Me About TGE WRONG CAR!!!!! I Drive The FOCUS!!! The Fusion Belongs To MR. McClendon!!!! Why Can't You Guys Get That Right????? The FOCUS!!! The Fusion Belongs To MR. McClendon!!!! Why Can't You Guys Get That Right????? More
by G9T9
Employees Worked With
NO One... Because MY Car Wasn't There!!!
August 23, 2021
I had a very pleasant experience. It couldn’t have been any better. The sales staff worked with me and was able to answer any questions I had. We came to an agreement on the price. I was able to verify my any better. The sales staff worked with me and was able to answer any questions I had. We came to an agreement on the price. I was able to verify my insurance and financial arrangements so I was able to take the vehicle home that same day. This all took place on a Saturday. Because of the sales staffs concern for my situation they were able to save me lots of time. Gerald, Pleasant Prairie, WI. More
by gerald.zalaznik
Employees Worked With
Jim, Gilbert, LaToyta McDonald, chuck Yzaguirre
August 21, 2021
I have been a faithful customer to this dealership for the past 25 years. I can always count on an honest opinion, fast service and best price advice for maintaining or fixing my car. For everybody from S the past 25 years. I can always count on an honest opinion, fast service and best price advice for maintaining or fixing my car. For everybody from Sales to Service and QuicLane you have my thanks and gratitude. God Bless ! More
by gabrielamirawilliams
Employees Worked With
August 21, 2021
Usually a good place for service, this time august 3rd.2021 I was not pleased . Don't believe tires got rotation done & multi- point inspection was I guess incomplete because on August 20 my wife brok 3rd.2021 I was not pleased . Don't believe tires got rotation done & multi- point inspection was I guess incomplete because on August 20 my wife broke down because of the serpentine belt coming apart!!?? Tried to call sevice department on Sat the 21st & no answer, not happy about belt problem!! More
by dweller5719
August 20, 2021
My salesman was very professional and friendly. He explained all the details on the cars and answered all our questions. If he wasn’t sure he verified before answering. I would highly recommend him explained all the details on the cars and answered all our questions. If he wasn’t sure he verified before answering. I would highly recommend him to someone shopping for a car. More
by chrh54
Employees Worked With
Richard Y, LaToyta McDonald
