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Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
May 14, 2021
I was fortunate enough to meet Anita Sutton through a long time customer Dorthy Lee and me and Anita have been friends ever since Sutton Ford treat you like family from the management all the way down to long time customer Dorthy Lee and me and Anita have been friends ever since Sutton Ford treat you like family from the management all the way down to the Youngins that wash your vehicle I have referred several people to Sutton Ford and they feel the same way More
by ricky.Jauregui11523
Verified Customer
May 14, 2021
My truck never got serviced in 2 daysThey sent me a text My truck never got serviced in 2 days They sent me a text message saying it was being evaluated but in reality had not been looked at. I had my truck My truck never got serviced in 2 days They sent me a text message saying it was being evaluated but in reality had not been looked at. I had my truck towed to Firestone and got it back same day. I'm too thru with Sutton Ford. Too bad so sad! More
by torywallace
Employees Worked With
Eric Eric
May 13, 2021
Customer service was wonderful friendly knowledgeable and caring but that auto butler was not up to pare auto butler was very good at first but lately it has been bad !! caring but that auto butler was not up to pare auto butler was very good at first but lately it has been bad !! More
by Roadgog
May 13, 2021
I love Melissa and the Lincoln team at Sutton Ford. They always go above and beyond for customers like me. I am truly grateful for their continued support and services. always go above and beyond for customers like me. I am truly grateful for their continued support and services. More
by smprentiss
Employees Worked With
May 13, 2021
Always great customer service. Kept us updated on work that needed to be done. It was done in timely manner. I will continue to take my car there for service that needed to be done. It was done in timely manner. I will continue to take my car there for service More
by gsusloves61
May 12, 2021
Service was great, but not alot of vehicles to choose from that is for me. But I can understand the new vehicle shortage. Still good service. No pressure from that is for me. But I can understand the new vehicle shortage. Still good service. No pressure More
by teejr.lamar
Employees Worked With
LaToyta McDonald
May 12, 2021
I received nice service but the waiting area is a little too small. The truck usually be a little cleaner and have a nice scent but none this time. too small. The truck usually be a little cleaner and have a nice scent but none this time. More
by JEPONDEXTER
Employees Worked With
May 10, 2021
I had a decline in EV miles on my electric battery. I contacted the Dealership and brought my car in for evaluation. After an ongoing discussion with The Ford Motor Company my EV battery was replaced ex contacted the Dealership and brought my car in for evaluation. After an ongoing discussion with The Ford Motor Company my EV battery was replaced expertly by the service team at Sutton Ford. Could not be more pleased with the service and install! Back to maximum EV miles!!! More
by Gwendolyn
Employees Worked With
May 10, 2021
Excellent customer service. Melissa is the best and the main reason I buy from Sutton Ford and service my vehicles at Sutton Ford. Timely drop off and pickup. Kept updated on the progress of the service. main reason I buy from Sutton Ford and service my vehicles at Sutton Ford. Timely drop off and pickup. Kept updated on the progress of the service. More
by danwinston622
