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Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
April 22, 2021
Based upon the number of years Ford has serviced my vehicle, I'd have to say I'm very satisfied with the service of the organization. vehicle, I'd have to say I'm very satisfied with the service of the organization. More
by Renee Perry
Verified Customer
April 22, 2021
My service advisor was a true life saver, I had my vehicle back on the road far quicker than I could ever had anticipated. Also keep my advised of status throughout repair process. vehicle back on the road far quicker than I could ever had anticipated. Also keep my advised of status throughout repair process. More
by Neil
April 22, 2021
Very pleased with my service visit. Work started almost immediatelly after my check in. I was given detailed information about the process of my free butler service. Finished on time as promised and car lo immediatelly after my check in. I was given detailed information about the process of my free butler service. Finished on time as promised and car looked like new again. More
by John
Employees Worked With
Brittani Ashley Culpepper
April 22, 2021
Brought newly purchased truck in for a chip on the windshield and they replaced it for us. Great communication with us from Anthony Sperando. Thank you! windshield and they replaced it for us. Great communication with us from Anthony Sperando. Thank you! More
by laura0038
Employees Worked With
Anthony Sperando
April 22, 2021
So far they are trying to find out why the problem keep happening. I seem to be the only one nationwide with that cover over the driver's seat keep breaking. happening. I seem to be the only one nationwide with that cover over the driver's seat keep breaking. More
by 10447GUYTON
April 21, 2021
Did not follow through with financial deals they guaranteed. I feel like a betrayed customer. They were helpful in choosing the right car, just did not seem to care AT ALL what my own personal budge guaranteed. I feel like a betrayed customer. They were helpful in choosing the right car, just did not seem to care AT ALL what my own personal budget was. They told me a specific price, but did not honor that in the financing office. More
by NurseLady
Employees Worked With
chuck Yzaguirre
April 21, 2021
The service is always amazing. I can usually get in and out when getting my oil changed with a tire rotation for the best price I’ve been able to find. This is now the only place I take to service all of m out when getting my oil changed with a tire rotation for the best price I’ve been able to find. This is now the only place I take to service all of my vehicles. More
by ronkimp
Employees Worked With
Jessica Harris 5 stars, Cree Lyons
April 21, 2021
The service was nice and I didn’t have to wait that long. I will come back to get more service to my car thank you. I will come back to get more service to my car thank you. More
by Sam J
Employees Worked With
Other Employees :
Brittani Ashley Culpepper, Randy Mohrbach, Cree Lyons, Michael Miller, Eric Eric
April 21, 2021
I’ve always received great service at the dealerships service managers and quick lane. The experience makes me feel like coming for future service and recommend friends also service managers and quick lane. The experience makes me feel like coming for future service and recommend friends also More
by thames1260
April 21, 2021
This was my sons first experience getting service - He said it was so easy and fast that he was surprised. He thought he would be there for hours! said it was so easy and fast that he was surprised. He thought he would be there for hours! More
by thedonnam
Employees Worked With
Cree Lyons
