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Sutton Ford
Matteson, IL
4,502 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,502 reviews
April 14, 2021
The customer service here is horrible as well as the employees communication with customers. No one you are directed to call never answers the phone or the voice mails . I hate a brought a car from this employees communication with customers. No one you are directed to call never answers the phone or the voice mails . I hate a brought a car from this dealership I will be leaving the Ford family very soon going back to the Chevrolet family which is where I came from with no problems at all.. More
by KIM.PUGH1979
Verified CustomerEmployees Worked With
Tiffany Walker
April 14, 2021
Very professional kept me informed every step of the way. Had an issue with the front end suspension they were very quick to diagnose the problem. Had an issue with the front end suspension they were very quick to diagnose the problem. More
by quick51111
Employees Worked With
Eric Eric
April 14, 2021
I couldn’t have been more pleased with the young lady who checked me in.She was very polite and helpful nevertheless I won’t be bringing my truck into the quick lane service again. There is nothing quick abo checked me in.She was very polite and helpful nevertheless I won’t be bringing my truck into the quick lane service again. There is nothing quick about waiting 3 hours for an oil change I’ve been buying vehicles at Sutton for years. I like the dealer ahip More
by eggermann13@yahoo.com
Employees Worked With
Jessica
April 14, 2021
Malissa kept me informed with the repairs on my vehicle and made sure I was aware of each step the mechanics made on my vehicle. and made sure I was aware of each step the mechanics made on my vehicle. More
by chucky1108
Employees Worked With
April 13, 2021
As always, top notch! I've been a Sutton Ford customer for over 4 years and I can say that I would a recommend them to anyone I know seeking to purchase/lease a new vehicle! for over 4 years and I can say that I would a recommend them to anyone I know seeking to purchase/lease a new vehicle! More
by reed_sherese
Employees Worked With
April 12, 2021
Very good experience!! Was able to get into the vehicle that I wanted, I'm very happy with my experience & my salesman Vince Y. Would highly recommend!!! that I wanted, I'm very happy with my experience & my salesman Vince Y. Would highly recommend!!! More
by Texicanelvis1963
Employees Worked With
Vince Yzaguirre
April 12, 2021
Great service had everything explained throughly and all my questions were answered. Above and beyond thank you for making my experience buying a car easy no convenient my questions were answered. Above and beyond thank you for making my experience buying a car easy no convenient More
by shalisac
Employees Worked With
Anthony Taylor, LaToyta McDonald
April 12, 2021
The service is always great. I truly live the level of service I get on my vehicle. And Melissa is outstanding. She really has a way of making you feel secure with the work being performed on y of service I get on my vehicle. And Melissa is outstanding. She really has a way of making you feel secure with the work being performed on your vehicle. I love the customer service there. More
by Teran Golden
Employees Worked With
April 12, 2021
Melissa was very awesome with her kind and friendly personality. Kept me in loop about my car and made feel very comfortable. VERY Excellent Service!!! personality. Kept me in loop about my car and made feel very comfortable. VERY Excellent Service!!! More
by john592090
Employees Worked With
April 11, 2021
The members I worked with at Sutton Ford went out of their way to make sure my experience with them was great. I have no complaints and I love my new truck. I will definitely recommend Sutton Ford to a their way to make sure my experience with them was great. I have no complaints and I love my new truck. I will definitely recommend Sutton Ford to a friend. More
by bluntman8
Employees Worked With
Other Employees :
Brittani Ashley Culpepper, Michael Miller, Anita Sutton, matt monix, Tiffany Walker, chuck Yzaguirre, Marcus Anthony
