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Sutton Ford
Matteson, IL
4,522 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,522 reviews
March 19, 2021
Always have a welcoming presence and helpful to give information on showing how to get the service needed to the right place. I recently had the oil change service.there were many people waiting, but th information on showing how to get the service needed to the right place. I recently had the oil change service.there were many people waiting, but the ride service was offered to go home and come back when service was completed. The driver was very nice and I appreciated the service especially due to Covid-19 . More
by lpshields
Verified Customer
March 18, 2021
I've been shopping at Sutton Ford for the past 9 years, and I just love it the sales people and Staff are friendly and respectful and always ask IS SOMEONE HELPING YOU? THAT A PLUS IN MY BOOK. keep up. And and I just love it the sales people and Staff are friendly and respectful and always ask IS SOMEONE HELPING YOU? THAT A PLUS IN MY BOOK. keep up. And I've bought both of my Lincolns from you guys. Lester was so very Helpful to me he sold my Husband his 2014 Ford Explorer. Lester's the man with the master plan. More
by soulprovider1013
Employees Worked With
March 18, 2021
Lester Parker was a great salesman. He was honest and worked hard to get me the car that I have been wanting for years. It was a good experience working with him. worked hard to get me the car that I have been wanting for years. It was a good experience working with him. More
by Candace Mcdonald
Employees Worked With
March 18, 2021
Every thing went very well. The customer service was excellent and the price was very reasonable. Looking forward to future service and the long life of my car. excellent and the price was very reasonable. Looking forward to future service and the long life of my car. More
by SOFYNE1
Employees Worked With
Cree Lyons
March 18, 2021
They have given us Great Service!! We bought our 2018 Ford Escape in June of 2019 brand new!!! Love it and how wonderful the Sales person was!!! Also we go back for our Butler Servicing every 6 months, Ford Escape in June of 2019 brand new!!! Love it and how wonderful the Sales person was!!! Also we go back for our Butler Servicing every 6 months, the Service Dept. is also great and fast service when we go in!!! Great Dealership!!! More
by suscbunce
Employees Worked With
Cree Lyons, Anita Sutton
March 17, 2021
Was very helpful. I just had a problem with the online appointment scheduling. At the time of my appointment they couldn’t find my appointment in the system and they said it was because it was scheduled t appointment scheduling. At the time of my appointment they couldn’t find my appointment in the system and they said it was because it was scheduled through a different department. More
by fkcarrasco
Employees Worked With
Eric Eric
March 17, 2021
I feel like I'm working with my family yet understanding...this is a business. I'm not in favor of surveys tha request x number of words! understanding...this is a business. I'm not in favor of surveys tha request x number of words! More
by TECHTOYS
Employees Worked With
Stephanie Dwyer, Cree Lyons
March 17, 2021
My experience with Sutton Ford is horrible. I was given a amount on the phone and then it changed. Will not be back. Poor service a amount on the phone and then it changed. Will not be back. Poor service More
by SULLIVANANTOINETTE
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
