Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sutton Ford
Matteson, IL
4,502 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,502 reviews
Verified Customer
January 08, 2021
My heat went out on my car for something I think Ford did , I took my car in for my heat some months ago and then my windshield wipers won’t work, and they said it was nothing they did but My wipers was work , I took my car in for my heat some months ago and then my windshield wipers won’t work, and they said it was nothing they did but My wipers was working very well before I took my car in. I have some Problems with Ford but not many problems. I would recommend my friends to purchase from Ford. Ford need to be a littler more Patient with their customers. Try to understand their situation. More
by celestedmerritt
January 07, 2021
SUTTON FORD’s Quick Ln., Jillian is an outstanding employee more employees throughout the world should be as kind and wonderful as she is! Thanks for the great service! employee more employees throughout the world should be as kind and wonderful as she is! Thanks for the great service! More
by jroberts17
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
January 07, 2021
I am always happy with the service at Sutton Ford and was not disappointed this time. Melissa always extends good service to me at a fair price. not disappointed this time. Melissa always extends good service to me at a fair price. More
by inesm
Employees Worked With
January 06, 2021
Sutton Ford has always been great as a former customer I came back for Tiffany Walker she’s just professional and personable. I was TOTALLY SATISFIED THE SUTTON FAMILY SHOULD BE PROUD I came back for Tiffany Walker she’s just professional and personable. I was TOTALLY SATISFIED THE SUTTON FAMILY SHOULD BE PROUD More
by earlwilliamson1948
Employees Worked With
Tiffany Walker
January 06, 2021
Quick friendky service by girls at front desk and problem corrected caused by the mechanic who changed the oil and left the filter covering unattached and dragged on the ground when I drove away. corrected caused by the mechanic who changed the oil and left the filter covering unattached and dragged on the ground when I drove away. More
by REBECCASTORMER1976
Employees Worked With
Cree Lyons
January 05, 2021
Mr Parker was excellent. He was very professional and the service he provided me was above and beyond. I will always do business with Sutton Ford, because of Mr Parker. the service he provided me was above and beyond. I will always do business with Sutton Ford, because of Mr Parker. More
by Inette.cavens
Employees Worked With
January 05, 2021
Jillian Stanford is definitely an asset to Ford! She is a great listener and is very professional! She also knows her stuff when it comes to cars, at least when I need her. Thanks Jillian! great listener and is very professional! She also knows her stuff when it comes to cars, at least when I need her. Thanks Jillian! More
by phoward416
Employees Worked With
January 04, 2021
Stephanie has terrible people skills & a hard time explaining things CLEARLY. Somedays after talking to her I could tell when she has an attitude. Terrible customer service. Do better. explaining things CLEARLY. Somedays after talking to her I could tell when she has an attitude. Terrible customer service. Do better. More
by Harrist
Employees Worked With
Stephanie
