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Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
December 20, 2020
The service was great, Melissa was very informative about what was happening with my vehicle. Was a refreshing experience. I would recommend Sutton Ford for all your vehicle repairs. what was happening with my vehicle. Was a refreshing experience. I would recommend Sutton Ford for all your vehicle repairs. More
by fcje4
Verified CustomerEmployees Worked With
December 19, 2020
Tiffany was professional, took time to listen to what I needed, provided the knowledge and resources to help me understand what I was looking to accomplish with a car purchase in my budget. needed, provided the knowledge and resources to help me understand what I was looking to accomplish with a car purchase in my budget. More
by Vernolathomas
Employees Worked With
Tiffany Walker
December 19, 2020
Everyone that we met at the dealership were kind and acted very professional. We were given a tour of all the departments and introduced to the personnel of the departments. acted very professional. We were given a tour of all the departments and introduced to the personnel of the departments. More
by fledj
Employees Worked With
Marcus Anthony , LaToyta McDonald, Marcus Anthony
December 18, 2020
I received a ride from my home to the shop. It took over an hour. The first driver did not call or blow the horn when the arrived so I had to keep calling the shop. They didn’t know what happened to the dri an hour. The first driver did not call or blow the horn when the arrived so I had to keep calling the shop. They didn’t know what happened to the driver so I had to wait for them to send another. Ruined the rest of my evening. More
by JOHNSONLAVONYA
Employees Worked With
Cree Lyons
December 17, 2020
Price online had changed on site. Several services were Price online had changed on site. Several services were added which felt like bait and switch. Disappointment because staff was nice. no referrals fr Price online had changed on site. Several services were added which felt like bait and switch. Disappointment because staff was nice. no referrals from me. More
by pruiz2105
Employees Worked With
Vince, Chuck
December 17, 2020
Did a nice job. Very efficient process for checking in and paying, but I would have liked to have talked to someone about some spots on my car and a question about the lights. and paying, but I would have liked to have talked to someone about some spots on my car and a question about the lights. More
by Nancy
Employees Worked With
December 17, 2020
I was greeted very great by staff, the setting was very welcoming & comfortable the service was Hreat very helped by Tiffany the rates were awesome welcoming & comfortable the service was Hreat very helped by Tiffany the rates were awesome More
by dagleesta64
Employees Worked With
Other Employees :
LaToyta McDonald, Mike Semik, Cree Lyons, Tiffany Walker
December 16, 2020
We have purchased four cars in the last ten years and have always had a great experience working with the staff at Sutton Ford! Great service! Great people! We plan to continue purchasing our vehicles at have always had a great experience working with the staff at Sutton Ford! Great service! Great people! We plan to continue purchasing our vehicles at Sutton Ford. More
by art.tbustos
Employees Worked With
