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Sutton Ford
Matteson, IL
4,519 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,519 reviews
November 14, 2020
Check in was great. It was done in a timely fashion. I kinda worried though due to what happened at my previous visit and something valuable disappeared from my car kinda worried though due to what happened at my previous visit and something valuable disappeared from my car More
by deangelaldixon
Verified CustomerEmployees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
November 13, 2020
Whenever I bring my vehicle in for service, I'm treated with the best customer service. Everyone makes you feel welcome and your business is appreciated. with the best customer service. Everyone makes you feel welcome and your business is appreciated. More
by Ferrell,Danielle
Employees Worked With
Eric Eric
November 12, 2020
I enjoyed the ability to receive service without making an appointment. The service writer was very friendly and helpful in making me aware of using my earned credit to pay for my bill. an appointment. The service writer was very friendly and helpful in making me aware of using my earned credit to pay for my bill. More
by Bigpapa
Employees Worked With
Jessica Harris
November 12, 2020
Anita Sutton was awesome on getting this deal for me, but the manager was talking to Anita while we were doing my paperwork was very rude, basically yelling at her in front of me making me feel like my busin the manager was talking to Anita while we were doing my paperwork was very rude, basically yelling at her in front of me making me feel like my business was not good enough. But Anita was awesome and deserves a raise lol. More
by schillaciron
Employees Worked With
Anita Sutton
November 11, 2020
Service was good. Friendly and courteous. Called right away to let me know my car was finished. Gave appropriate information. Washed car so it was clean away to let me know my car was finished. Gave appropriate information. Washed car so it was clean More
by ldknight
Employees Worked With
November 11, 2020
Melissa and her service team provided exceptional service and customer focus as always. My automobile was serviced, repaired and detailed in a reasonable timeframe and I am satisfied with the result. and customer focus as always. My automobile was serviced, repaired and detailed in a reasonable timeframe and I am satisfied with the result. More
by ttapley240
Employees Worked With
November 11, 2020
I only use Sutton dealership auto service for all my vehicles. Quality, dependable, and quick service, every time. Cost is reasonable and you leave after they wash your car for free. vehicles. Quality, dependable, and quick service, every time. Cost is reasonable and you leave after they wash your car for free. More
by ezkatt
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
November 10, 2020
Great service and work was done in a timely matter and Jillian is a great service rep I personally think she deserves a raise Asap Jillian is a great service rep I personally think she deserves a raise Asap More
by bigcep
November 10, 2020
Very disappointed with Sutton they charged me a lot of money and did not fix the problem put new tires on a Bent rim and didn’t even let me know the rim was bent until I told them the car was shaking and money and did not fix the problem put new tires on a Bent rim and didn’t even let me know the rim was bent until I told them the car was shaking and I had to pay a lot for a new rim More
by ANN_CHAMBERS23
November 09, 2020
Was having a problem connecting my phone to mysync system in the car. Then I needed them to place the protective piece that had been knocked halfway off. in the car. Then I needed them to place the protective piece that had been knocked halfway off. More
by bora_d2001
Employees Worked With
Jessica
