
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Tiffany was great helping me from start to finish.I went Tiffany was great helping me from start to finish. I went to get a f 150 and I looked the internet review to get the right sales person and they were Tiffany was great helping me from start to finish. I went to get a f 150 and I looked the internet review to get the right sales person and they were right, Tiffany never push for the sale and always give me the space and time to take the right decision. Definitely my next purchase will be with her in same dealer if possible. More
Have purchased 1/2 dozen cars over the last 30 years. Great sales, parts and service department. Will keep coming back whenever possible for all my vehicle needs Great sales, parts and service department. Will keep coming back whenever possible for all my vehicle needs More
Anita Sutton and the assisting Ford members were courteous, friendly, and dedicated to getting the job done! We strongly consider returning to Sutton for future vehicle purchases. courteous, friendly, and dedicated to getting the job done! We strongly consider returning to Sutton for future vehicle purchases. More
I came in on Saturday purchased a vehicle and notice that there was something wrong with the backlight panel went back they were very rude. there was something wrong with the backlight panel went back they were very rude. More
The customer service is excellent... I love the shuttle service option and I also like that the staff is very knowledgeable about the different types of services that are offered. service option and I also like that the staff is very knowledgeable about the different types of services that are offered. More
If the problem with the battery we’re determined the first time all these problems wouldn’t have happened. If the service person reset the oil light warning after the full 40000 maintenance service was first time all these problems wouldn’t have happened. If the service person reset the oil light warning after the full 40000 maintenance service was done - we wouldn’t have to turn off the warning light every time the car was started. During a Boston trip these were major aggravations that could have been avoided and not messed up our vacation! Otherwise Sutton Ford has serviced us well in the past. Bob pustaver 708-8454839. More
Very professional, knowledgeable and great customer service. Abe Ascencio, salesman, was friendly, patient, and knowledgeable and accommodating. He even stayed and assisted with setting up the cell p service. Abe Ascencio, salesman, was friendly, patient, and knowledgeable and accommodating. He even stayed and assisted with setting up the cell phone features and the Ford Pass App after the contract was signed and the dealership was closed LaToyta McDonald was very professional, warm and friendly and quick. She reviewed the contract with me and answered all my questions. More
The staff is very courteous. My salesperson Anita Sutton was helpful, knowledgeable, kind, took time to show me features on vehicle, made me feel comfortable. was helpful, knowledgeable, kind, took time to show me features on vehicle, made me feel comfortable. More
They always do an amazing job. The customer service was great. They are always accommodating they make me feel like I am receiving great service great. They are always accommodating they make me feel like I am receiving great service More
They do what they say, when they say they will do it, and for a fair and honest amount. It’s good to deal with people that you can trust. for a fair and honest amount. It’s good to deal with people that you can trust. More