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Sutton Ford

Matteson, IL

4.4
4,519 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,519 reviews

November 09, 2020

Tiffany was great helping me from start to finish.I went Tiffany was great helping me from start to finish. I went to get a f 150 and I looked the internet review to get the right sales person and they were More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Walker
November 09, 2020

Have purchased 1/2 dozen cars over the last 30 years. Great sales, parts and service department. Will keep coming back whenever possible for all my vehicle needs More

by DealerRater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Mike Semik, Cree Lyons, Anita Sutton
November 05, 2020

Anita Sutton and the assisting Ford members were courteous, friendly, and dedicated to getting the job done! We strongly consider returning to Sutton for future vehicle purchases. More

by blowe-34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaToyta McDonald, Anita Sutton
November 05, 2020

I came in on Saturday purchased a vehicle and notice that there was something wrong with the backlight panel went back they were very rude. More

by francine_knox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anita Sutton, matt monix
Nov 20, 2020 -

Sutton Ford responded

We apologize that you did not receive friendly service when you came back. We tried to explain the taillight and that used vehicles cannot be fixed to brand new but we did not intend to come off rude.

November 05, 2020

The customer service is excellent... I love the shuttle service option and I also like that the staff is very knowledgeable about the different types of services that are offered. More

by valerieglasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember her name...but she's great!!!
November 05, 2020

If the problem with the battery we’re determined the first time all these problems wouldn’t have happened. If the service person reset the oil light warning after the full 40000 maintenance service was More

by pustaver2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Randy Mohrbach, Cree Lyons, Eric Eric
November 04, 2020

Very professional, knowledgeable and great customer service. Abe Ascencio, salesman, was friendly, patient, and knowledgeable and accommodating. He even stayed and assisted with setting up the cell p More

by Marlene B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Ascencio - Salesman, LaToyta McDonald
November 04, 2020

The staff is very courteous. My salesperson Anita Sutton was helpful, knowledgeable, kind, took time to show me features on vehicle, made me feel comfortable. More

by debbettyboop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaToyta McDonald, Anita Sutton, Tiffany Walker
November 04, 2020

They always do an amazing job. The customer service was great. They are always accommodating they make me feel like I am receiving great service More

by acavens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

They do what they say, when they say they will do it, and for a fair and honest amount. It’s good to deal with people that you can trust. More

by DAWALKER
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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