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Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
September 16, 2020
It was a great experience they are friendly Family oriented and willing to work with you. Logan is a great salesman. I love the ford family oriented and willing to work with you. Logan is a great salesman. I love the ford family More
by kdhooper1224
Verified CustomerEmployees Worked With
Logan Tobin, Brittani Ashley Culpepper
September 14, 2020
I enjoy the atmosphere at Sutton Ford and the service I receive when I visit. I especially enjoy the care and the concern that they have for the customers 😊 receive when I visit. I especially enjoy the care and the concern that they have for the customers 😊 More
by frankneel1
Employees Worked With
Other Employees :
LaToyta McDonald, Brittani Ashley Culpepper, Cree Lyons
September 14, 2020
I received an early morning greeting in the service department from Jillian. I had a long wait which was expected. Only wish the coffee machines were working. department from Jillian. I had a long wait which was expected. Only wish the coffee machines were working. More
by jonnaw07
Employees Worked With
September 13, 2020
In Quick Lane staff great & professional. Clients allowed to sit & wait for car, not 6ft apart, mechanics no mask, when in out my car. Other EEs in hallway heading from QL to cashier, did not wear mask. I ha to sit & wait for car, not 6ft apart, mechanics no mask, when in out my car. Other EEs in hallway heading from QL to cashier, did not wear mask. I had to request copy of the works work sheet, that shows work done and the sticker to show next oil service date. More
by bean1_m22
Employees Worked With
Don't know names, they were great
September 12, 2020
Tiffany was absolutely awesome to work with, she got me into a very nice F-150. Definitely ask for her when you visit the dealership. into a very nice F-150. Definitely ask for her when you visit the dealership. More
by Terrell
Employees Worked With
Other Employees :
Emma Williams, LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Tiffany Walker, Eric Eric
September 11, 2020
Tiffany is an excellent salesperson. My daughtee and I bought bought vehicles through her. My brother and oldest are considering going through her as well. bought bought vehicles through her. My brother and oldest are considering going through her as well. More
by robbin.m.bell
Employees Worked With
Tiffany Walker
September 11, 2020
Erin was an amazing sales person! She was very professional and an overall nice person. She was welcoming and on a holiday I felt it was great to find a dealership open professional and an overall nice person. She was welcoming and on a holiday I felt it was great to find a dealership open More
by jrjsoul
Employees Worked With
Erin
September 11, 2020
I was very pleased with the customer service. I was given many options when picking out a vehicle. My sale rep went above and beyond to make sure everything was taken care of. Great management as well.. many options when picking out a vehicle. My sale rep went above and beyond to make sure everything was taken care of. Great management as well.. More
by augustine.quintero1
Employees Worked With
Vincent
September 11, 2020
Always happy with my service at Sutton,This last visit however as the Auto Butler was being applied, My back wiper was broken and replaced, I did not know of this until I got home and read my paper work,I however as the Auto Butler was being applied, My back wiper was broken and replaced, I did not know of this until I got home and read my paper work,I also noticed I had a small fee for the wiper that was broken, I was NEVER told of the broken wiper or the fee. More
by autumpski
Employees Worked With
September 11, 2020
Friendly staff. Explained the process. Called with diagnosis. Gave complete price breakdown of parts and labor. Vehicle was repaired and ready for pickup as promised. diagnosis. Gave complete price breakdown of parts and labor. Vehicle was repaired and ready for pickup as promised. More
by WINSTONGOLDWING2017
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric, Dave Pleckham, Allen Taloff
