Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,501 reviews
August 16, 2023
The rating is great in and out good work great people and I will pass it on I will pass it on More
by rosspointer214@aol.com
Verified Customer
August 16, 2023
Jillian is always professional and she hasn't never change since moving over to service. Now, the Technician that do the work, it is always a hit or miss when working on my cars. change since moving over to service. Now, the Technician that do the work, it is always a hit or miss when working on my cars. More
by edddieman2
Employees Worked With
August 16, 2023
Still waiting for the part was told it will take a day for it to come in now it Wednesday no part yet why? I will call them and let them know I’m coming in so the can fix the seat till the part comes in n for it to come in now it Wednesday no part yet why? I will call them and let them know I’m coming in so the can fix the seat till the part comes in not driving around with a torn apart seat. Not happy. More
by ELLIOT.VILLARREAL
Employees Worked With
August 16, 2023
Overall I’m pleased with this dealership. I’m just disappointed they no longer offer loaner vehicles when you purchase new & have to have your car serviced. I keep my vehicles for a long time I’m just disappointed they no longer offer loaner vehicles when you purchase new & have to have your car serviced. I keep my vehicles for a long time so I’m not sure if I’ll purchase new again from Sutton Ford. More
by STACEEJACKSON
Employees Worked With
Other Employees :
Jason (unclear if last name) in Quick Lane 5 Stars
August 15, 2023
Customer service was very good. We had a young man named Jason to help us who is very attentive. We also had a driver for us to get us where we’re going Robyn we appreciate all thes We had a young man named Jason to help us who is very attentive. We also had a driver for us to get us where we’re going Robyn we appreciate all these people that played a part for our two day for two different car service. More
by Leimomimartin1.Ls
Employees Worked With
Jason, Robyn
August 15, 2023
The service person person was extremely helpful and deserving of 10 stars. I am very satisfied deserving of 10 stars. I am very satisfied More
by Louise Wint
Employees Worked With
August 14, 2023
I have been coming to Sutton for over twenty years. Your customer service is excellent m. I will continue coming there for all my car needs. Your customer service is excellent m. I will continue coming there for all my car needs. More
by VINCEHA2
August 14, 2023
Jessica and her team, especially the technician Charles put my 2002 PT CRUISER back on the road in excellent condition. The performance was unbelievable, better than when first purchased! put my 2002 PT CRUISER back on the road in excellent condition. The performance was unbelievable, better than when first purchased! More
by GHamilton2000
