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Sutton Ford
Matteson, IL
4,500 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,500 reviews
August 04, 2020
1). I have always been extended the $10.00 off coupon for the works. 2) The tech who serviced my car left the handle and inside door full of grease. Not happy at all! the works. 2) The tech who serviced my car left the handle and inside door full of grease. Not happy at all! More
by lannwatts
Verified CustomerEmployees Worked With
Cree Lyons, Allen Taloff
August 03, 2020
This dealership is one of the best I've ever bought cars from in my family we have a total of 9 fords serviced at Sutton from in my family we have a total of 9 fords serviced at Sutton More
by fisshing guy
August 03, 2020
The service was done to my expectations and in a timely manner the staff that I came in contact with were friendly and courteous Yes I would recommend Sutton Ford manner the staff that I came in contact with were friendly and courteous Yes I would recommend Sutton Ford More
by brenda-jones1253
Employees Worked With
Jessica harris
August 03, 2020
My experience with Sutton Ford, was very good. They did everything that I needed to be done, even went the extra mile to make sure that it was completed when they said it would be. everything that I needed to be done, even went the extra mile to make sure that it was completed when they said it would be. More
by jtonya40
Employees Worked With
Other Employees :
Brian the auto mechanic, always makes sure that my truck is in tip top shape. Thanks Brian.
August 03, 2020
Sutton is always helpful and easy to deal with. Their employees know their business and it is always easy to get information or assistance from them. employees know their business and it is always easy to get information or assistance from them. More
by JANETLOUGHERY
Employees Worked With
August 02, 2020
Pleased I can say enough about the great service I received from Cree she personally insured that my experience at Sutton Ford was one that I would pleasantly I can say enough about the great service I received from Cree she personally insured that my experience at Sutton Ford was one that I would pleasantly remember even though there were some issues with parts I was assured by Eric that they would be addressed as soon as possible More
by seippman
August 02, 2020
Clean, attractive, great attitude, personable and friendly, eager to please, dedicated to customer satisfaction, quality, caring,convenient, consistent - I think you get the idea - no regrets. friendly, eager to please, dedicated to customer satisfaction, quality, caring,convenient, consistent - I think you get the idea - no regrets. More
by phcurtis
Employees Worked With
Other Employees :
Bryan - what a wonderful attitude for anyone to duplicate!
August 01, 2020
The representative I worked with actually made me smile and feel like a company cared for my business. The feeling of satisfaction I felt leaving just The "Quick Lane" actually made me want to ask her for and feel like a company cared for my business. The feeling of satisfaction I felt leaving just The "Quick Lane" actually made me want to ask her for help when looking for my Shelby/Cobra Mustang I so badly want at Sutton Ford now. She's frigg'n AWESOME!!! You are a better company for having her working for you. She's actually deserving of a good raise. I'd pay her myself if possible. 😉 More
by shane bohlsen
Employees Worked With
Just her, she is it!
August 01, 2020
I received excellent service at Sutton Ford. Lester Parker is professional and efficient. Buying a new car can be overwhelming, but i was well taken care of. I would definitely buy another vehicle from Parker is professional and efficient. Buying a new car can be overwhelming, but i was well taken care of. I would definitely buy another vehicle from Sutton. Lester is the best! More
by Lknoxjackson
Employees Worked With
July 29, 2020
Such a great visit to Sutton Ford (as always). I have no complaints with the service team nor the length of my service. Definitely satisfied. complaints with the service team nor the length of my service. Definitely satisfied. More
by jessicadeleneharris
