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Sutton Ford
Matteson, IL
4,522 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Workmanship
Service Time
Service Communication
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,522 reviews
Verified Customer
March 25, 2020
Anita was a big help in my vehicle buying experience! She took her time to explain the car buying process to me and answered all my questions! Thank you Anita ! took her time to explain the car buying process to me and answered all my questions! Thank you Anita ! More
by theogussie33
Employees Worked With
Anita Sutton
March 24, 2020
My service was great until the company decided to lay off their employees in the middle of my service! I FELT IT WAS UNPROFESSIONAL! I SAW A YOUNG LADY CRYING! THESE GUYS ARE WORKING ON PEOPLE VEHICLES, B their employees in the middle of my service! I FELT IT WAS UNPROFESSIONAL! I SAW A YOUNG LADY CRYING! THESE GUYS ARE WORKING ON PEOPLE VEHICLES, BEING TOLD IN THE MIDDLE OF WORKING ON VEHICLES THAT THEY'RE BEING LAID OFF! I DIDN'T LIKE IT! I'M TRULY UPSET AT HOW THIS WAS HANDLED! IT'S VERY DISAPPOINTING! I HOPE MY VEHICLE WASN'T COMPROMISED DUE TO SOMEONE'S NEGLIGENCE IN LAYING PEOPLE OFF IN THE MIDDLE OF A JOB! GOOD JOB SUTTON FORD! Bu the way Jillian was great! She took really good care of me. More
by notathall
Employees Worked With
March 23, 2020
Melissa takes great care of me every time I bring in my car. Great job by the techs in ensuring my car continues to run smoothly. car. Great job by the techs in ensuring my car continues to run smoothly. More
by Kellijeremy
Employees Worked With
March 23, 2020
Always a pleasant experience . I live all the way in Hobart Indiana and i drive pass several places to service all my vehicles. The customer service keeps me coming. Thanks Hobart Indiana and i drive pass several places to service all my vehicles. The customer service keeps me coming. Thanks More
by victorwiley
March 23, 2020
Very good service and very informative about vehicles the show room was very clean and setup very And Lester is a awesome sales person and professional show room was very clean and setup very And Lester is a awesome sales person and professional More
by Sweetness55
March 23, 2020
Jillian was outstanding, she was professional and greeted me with a smile. Also, she assured me that my vehicle would be serviced promptly. Without question I would refer Sutton Ford to others! me with a smile. Also, she assured me that my vehicle would be serviced promptly. Without question I would refer Sutton Ford to others! More
by DENNIS.BANKS
March 23, 2020
Tiffany Walker has good character and positive attitude! Handles business well. I will refer my friends and family to Sutton Ford. Tiffany is one in million. Praise God for her for helping my family with gr Handles business well. I will refer my friends and family to Sutton Ford. Tiffany is one in million. Praise God for her for helping my family with great choices. Looking forward to doing business with Sutton Ford in future.🤗 More
by Edmondanna74
Employees Worked With
Tiffany Walker
March 22, 2020
My vehicle was service in a timely and professional manner great job I was made aware of the work to be done and I was dropped of and pickup when work was completed. manner great job I was made aware of the work to be done and I was dropped of and pickup when work was completed. More
by Chyna1966
Employees Worked With
Dave Pleckham
