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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
February 04, 2020
Great service friendly employees. I had a problem with my tire and the service guy took his time to find the problem. Now my tire stays inflated. tire and the service guy took his time to find the problem. Now my tire stays inflated. More
by MsB
Verified CustomerEmployees Worked With
I don't remember the service man name.
February 04, 2020
The service department At Sutton Ford Is always very professional and courteous to me I have been going to the service department for about 15 years now professional and courteous to me I have been going to the service department for about 15 years now More
by jopyt
February 03, 2020
Stress free and expedited I've been a patron of Sutton Ford for approximately 2.5yrs now. My last vehicle was a Ford Fusions, and was also a corporate lease. Sutton Ford I've been a patron of Sutton Ford for approximately 2.5yrs now. My last vehicle was a Ford Fusions, and was also a corporate lease. Sutton Ford was my dealership of choice for all vehicle maintenance and service. Every visit was pleasant, with the staff making sure that all problems and issues were fully addressed at each visit. I've owned BMW and Mercedes, and have experienced their service. I can say that the quality of service and attention to customer satisfaction at Sutton Ford is on par or better than what I've experienced at high end German vehicle dealerships, without the super premium expense. More
by Jeff Carroll
February 03, 2020
Great communication! I love the texting option on all updates with my vehicle. Car was as clean as when I left it. Highly recommend Sutton ford. updates with my vehicle. Car was as clean as when I left it. Highly recommend Sutton ford. More
by worksucks8
February 03, 2020
I must say, that the service Department is very polite & attentive to my concerns regarding my vehicle. They get you in quick in a timely manner, look into the problem, fix it & get you out just as quick.. attentive to my concerns regarding my vehicle. They get you in quick in a timely manner, look into the problem, fix it & get you out just as quick.. That's the kind of professionalism, that makes me want to keep coming back! My Car is a part of me, & they treat my car with Respect & Concern as if it was ME.. Rock on Sutton Ford Service Department. More
by wflowers357
Employees Worked With
Other Employees :
Lester Parker, Hands Down 5***** Rating, Randy Mohrbach, Eric Eric, Allen Taloff
February 03, 2020
Everything went very smooth everyone was polite and my car was done in a timely manner thanks Sudden Ford Also Thanks Melissa who was my service advisor car was done in a timely manner thanks Sudden Ford Also Thanks Melissa who was my service advisor More
by reginaldmitchell61
Employees Worked With
January 31, 2020
Great service Awesome service, they keep you up dated, Melissa is great and represent the auto ship well, she gives you updates . Even the people who work in the ev Awesome service, they keep you up dated, Melissa is great and represent the auto ship well, she gives you updates . Even the people who work in the evening that I pick my car up from More
by eldermullins
Employees Worked With
January 30, 2020
Auto Butler My car was pristine when I picked it up. They always do a fantastic job. Having to come up with 25 words is ridiculous. I will no longer complete t My car was pristine when I picked it up. They always do a fantastic job. Having to come up with 25 words is ridiculous. I will no longer complete these surveys again. More
by sheilapetter
Employees Worked With
January 30, 2020
Used Car Purchase Pleased that your sales and finance staff worked so hard to get me financed for my 2017 Ford Edge Sport. I will definitely recommend your dealership Pleased that your sales and finance staff worked so hard to get me financed for my 2017 Ford Edge Sport. I will definitely recommend your dealership to others ! More
by sgtal98
Employees Worked With
Niraj Patel
