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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
January 28, 2020
Service Sutton Ford has a great Service department but it all begins with the Service Writer. Erik Buikema is as knowledgeable as they come. His dedication t Sutton Ford has a great Service department but it all begins with the Service Writer. Erik Buikema is as knowledgeable as they come. His dedication to making sure his customers are both welcomed and will be taken care of, is second to none. He is definitely a gem of an asset to Sutton Ford. More
by w.hinton
Verified CustomerEmployees Worked With
Eric Eric
January 28, 2020
Sutton delivers and they seem to always find ways to best themselves. Two thumbs up‼️ Service always greets me with a smile and always do a fine job, including washing my car.❤️ themselves. Two thumbs up‼️ Service always greets me with a smile and always do a fine job, including washing my car.❤️ More
by SANDRA.SHAKOOR
Employees Worked With
Dave Pleckham
January 28, 2020
They are fast professional and always resolve any issue I may have. Great to deal with. I will purchase all my vehicles from this location. may have. Great to deal with. I will purchase all my vehicles from this location. More
by ayo0703
Employees Worked With
January 26, 2020
The Best I have been doing business since 2004. Always have a great experience at Sutton Ford. I have bought two vehicles here. This is the only place I go for I have been doing business since 2004. Always have a great experience at Sutton Ford. I have bought two vehicles here. This is the only place I go for maintenance. More
by momandpop5
January 24, 2020
Second time coming in for service both times Niraj comes back and says hello. Allen did a great job getting me in and is very personal able. Another great experience at Sutton Ford!! back and says hello. Allen did a great job getting me in and is very personal able. Another great experience at Sutton Ford!! More
by bschindlers4
Employees Worked With
Niraj Patel, Allen Taloff
January 24, 2020
Great service Each and every time that I bring my car in for service is always a great pleasure. Outstanding customer service and extremely amazing atmosphere Each and every time that I bring my car in for service is always a great pleasure. Outstanding customer service and extremely amazing atmosphere all around Sutton Ford. More
by Tiff
January 23, 2020
Jillian excellent professionalism and service Jillian Stanford showed excellent professionalism, expertise and great advice. I would recommend all of my friends to Sutton Ford service dept. It h Jillian Stanford showed excellent professionalism, expertise and great advice. I would recommend all of my friends to Sutton Ford service dept. It has been a great experience... Latoya McDonald (Finance) also help in directing me to upgrading my maintenance plan when needed. More
by lbibbie
January 23, 2020
Effective Everything was great . The service was timely and effective. I needed to get out in a timely manner and the service department was able to accomplis Everything was great . The service was timely and effective. I needed to get out in a timely manner and the service department was able to accomplish it. I have been going to the service department for four years and I am very pleased with them. More
by RUSH_CHARLES
Employees Worked With
January 21, 2020
Always treated professionally, kept informed, sales group and service group are outstanding. I have bought my last six or seven cars from this place and I will definitely be coming here as one of your loyal and service group are outstanding. I have bought my last six or seven cars from this place and I will definitely be coming here as one of your loyal customers More
by mrgovert
January 21, 2020
Thanks to my service advisor Dave Pleckam and the rest of the service department at Sutton Ford, I always know my vehicle is in good hands. I also love the fact that they are so accomadatting and is willing the service department at Sutton Ford, I always know my vehicle is in good hands. I also love the fact that they are so accomadatting and is willing to work around my schedule, keep up the good work! More
by jayw505
Employees Worked With
Cree Lyons, Anita Sutton, Dave Pleckham
