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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
January 08, 2020
Review of service I am very happy I received a flayer for Sutton Ford. They were able to provide an automobile for me. Great service Thank you all! I am very happy I received a flayer for Sutton Ford. They were able to provide an automobile for me. Great service Thank you all! More
by Ms.Foreman
Verified CustomerEmployees Worked With
Robert, LaToyta McDonald, Chatman Farland
January 08, 2020
Everything and everyone was great. They accommodated an oil change when I was only scheduled for the auto butler. I love the convenience of the shuttle to drop me off and pick me up. I appreciate the ser oil change when I was only scheduled for the auto butler. I love the convenience of the shuttle to drop me off and pick me up. I appreciate the service and hospitality! Thank you! More
by gollidaym
Employees Worked With
Other Employees :
The driver who transported me to the restaurant down the street was very nice. Sorry that I do not remember his name.
January 08, 2020
I am appreciative and thankful for everything Anita and Sutton Ford has done in making my car purchase a great experience. I have no complaints! Sutton Ford has done in making my car purchase a great experience. I have no complaints! More
by Trevor James
Employees Worked With
Anita Sutton
January 08, 2020
Dave is always great !!He always makes sure that Dave is always great !! He always makes sure that everything is working fine . Awesome service !! Never been dissatisfied at all and they always ans Dave is always great !! He always makes sure that everything is working fine . Awesome service !! Never been dissatisfied at all and they always answer my questions . More
by gvergara6956
Employees Worked With
Dave Pleckham
January 04, 2020
Exceptional Service Experiences. ERIK BUIKEMA is exceptional. He provided, Prompt and thorough service during a very busy time. Erik far exceeded my expectations. My mind is at ease ERIK BUIKEMA is exceptional. He provided, Prompt and thorough service during a very busy time. Erik far exceeded my expectations. My mind is at ease as a result of Erik's kindness and attention to details concerning my vehicle. I appreciate his commitment to Customer Satisfaction. ALLEN TALOF and BRIAN JONES were instrumental in getting me an unscheduled service appointment immediately after my visit to Quick Lane indicated that I would need more in depth work. Those two young men never disappoint. All of The Service staff eagerly exhausted many possibilities to resolve my service issues. Those 3 gentlemen should all be commended for their Excellent Customer Service and their attention to details. More
by FordEdge
Employees Worked With
Eric Eric, Allen Taloff
January 03, 2020
Pleasant personable service My car stopped working on a Saturday. I have full coverage and a warranty however due to the day and time having coverage doesn't matter. I was almo My car stopped working on a Saturday. I have full coverage and a warranty however due to the day and time having coverage doesn't matter. I was almost left without a car for the weekend as there isn't a mechanic working on weekends and rental car places are closed. The team at Sutton Ford Understood my issue as this is my only car and helped. As for the car it is the 2nd battery replacement in less than 2 years which is frustrating as battery issues are covered by limited warranty. Everyone was nice and accommodating. Which was helpful as nobody wants to do unnecessary car repairs. More
by natasha
Employees Worked With
Eric Eric
January 03, 2020
It was a great experience He took care of me and handle the problem for the car and was gone to help me get a rental if needed but I didn’t need one He took care of me and handle the problem for the car and was gone to help me get a rental if needed but I didn’t need one More
by xavierbrown35
Employees Worked With
Dave Pleckham
January 02, 2020
Always excellent and trustworthy service I have dealt with Sutton Ford for many years and I always get trustworthy efficient excellent service. As long as they are in business they have mine. I have dealt with Sutton Ford for many years and I always get trustworthy efficient excellent service. As long as they are in business they have mine. More
by chasman302
Employees Worked With
January 02, 2020
Very friendly, quick and efficient Everyone was very friendly, and efficient. The entire process went very smoothly.Ron was very reasonable and friendly. As far as the car dealership pr Everyone was very friendly, and efficient. The entire process went very smoothly.Ron was very reasonable and friendly. As far as the car dealership process goes, this was the best. More
by dancryan14
Employees Worked With
Ron Eng
January 02, 2020
Fabulous salesman Will recommend Lester Parker to Anyone he explained everything. We haven’t purchased a new vehicle since 1989and as you should know things have change Will recommend Lester Parker to Anyone he explained everything. We haven’t purchased a new vehicle since 1989and as you should know things have changed. More
by auctionbrat
Employees Worked With
