Sutton Ford

Sutton Ford price gouging I was over charged first of all I took my mks Lincoln to be wash and abt two streets over I arrived home my husband said water was running from under I was over charged first of all I took my mks Lincoln to be wash and abt two streets over I arrived home my husband said water was running from under found out my water pump was leaking, parts was $500 and labor $2100 and charged me for a renter car and I have insurance coverage. I am going to get BBB and state attorney involved. More

Do the right thing After agreeing on a price for a vehicle listed on the internet, I drove a considerable distance to purchase an grey Escape SE for my daughter. Upon a After agreeing on a price for a vehicle listed on the internet, I drove a considerable distance to purchase an grey Escape SE for my daughter. Upon arrival, the dealership discovered an error in their records. They had traded the vehicle to another dealer. After making this determination, they had two SEL models on the lot in the same color and offered either of them at the same price. More

Service Seems like when I bring my car in they fix what’s wrong but a day or 2 later a different issue is starting to happen. Seems like when I bring my car in they fix what’s wrong but a day or 2 later a different issue is starting to happen. More

Brittani, Mike Anthony, Ron Eng, and Latoya I appreciated all the above mentioned people in the purchase of my new 2019 Ford Expedition MAX. They were courteous, prompt, transparent, and FAST. I appreciated all the above mentioned people in the purchase of my new 2019 Ford Expedition MAX. They were courteous, prompt, transparent, and FAST. I had all numbers negotiated over email. I arrived at Sutton Ford with my trade-in and compared my numbers to theirs. It was spot on with no baloney Or add ons/tricks. A pleasant surprise to say the least!!! Thank you, thank you! My father may be coming in for an Edge soon.... More

Dave was very helpful! Dave went above and beyond to help make sure my vehicle was back up and running. I will definitely be back whenever I need my vehicle serviced! Dave went above and beyond to help make sure my vehicle was back up and running. I will definitely be back whenever I need my vehicle serviced! More

Very long Ford has sold me 3 cars and you guys still don't give me a break. But, I Love you guys will buy there again Ford has sold me 3 cars and you guys still don't give me a break. But, I Love you guys will buy there again More

Trust and relationship I have been assisted by the same team of representatives for years....they know me and my vehicle. They understand that my business depends on my tran I have been assisted by the same team of representatives for years....they know me and my vehicle. They understand that my business depends on my transportation. While regular service is critical to the problem free dependability of my vehicle, they make sure I am aware of how long I can expect to be in service. There are no surprises or excuses. The experience is always professional and friendly. More

Recall work. Only problem was wait for secondary part covered by warranty. Part arrived quickly and picked up day after repair as at work already. Works gre work. Only problem was wait for secondary part covered by warranty. Part arrived quickly and picked up day after repair as at work already. Works great. More

Amazing NEW car!!! I’ve been purchasing Ford cars for years. I say as before, that my sales lady Anita and team are awesome. They have continue to make me very happy for I’ve been purchasing Ford cars for years. I say as before, that my sales lady Anita and team are awesome. They have continue to make me very happy for my car purchases and make the visit very enjoyable. More

Excellent customer service Very quick and professional. Highly recommended. Would do business with again. Chuck took care of everything in a quick and professional manner. Th Very quick and professional. Highly recommended. Would do business with again. Chuck took care of everything in a quick and professional manner. Thanks for the excellent customer service and experience. More