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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
October 07, 2019
Had a issue with back lights went to quick lane for service Was driven home and was picked back up the wait time was 3 hrs or less. Very pleased to find out my car was ok. The service department was great. Was driven home and was picked back up the wait time was 3 hrs or less. Very pleased to find out my car was ok. The service department was great. More
by demetriousbailey
Verified CustomerEmployees Worked With
Not sure who I assisted me.
October 07, 2019
Gas Line leaking, had to replace. The gas line was leaking and a hazard with 105,000 miles. Eric took care of it, got a kit with new lines. Replaced three lines. Had it done in three d The gas line was leaking and a hazard with 105,000 miles. Eric took care of it, got a kit with new lines. Replaced three lines. Had it done in three days. More
by fish216600
October 05, 2019
Enjoyable car buying experience!! Kaleesha saw to it that I was taken care of by Ron. Ron saw to it that that I got the exact car that I wanted. LaToya handled my financing with ease. Kaleesha saw to it that I was taken care of by Ron. Ron saw to it that that I got the exact car that I wanted. LaToya handled my financing with ease. Everyone was professional and very nice to deal with. Thank you Sutton Ford. More
by elcee45
Employees Worked With
Kaleesha (not sure of the spelling) five stars for her as well, LaToyta McDonald, Ron Eng, walter killingsworth
October 04, 2019
Friendly staff I was assigned a rep. Which gave a personal touch to service. She was friendly, professional and I felt like she cared. Sometimes as a woman, taking m I was assigned a rep. Which gave a personal touch to service. She was friendly, professional and I felt like she cared. Sometimes as a woman, taking my car for service can feel intimidating. This was easy. More
by Angie S
Employees Worked With
October 04, 2019
new car purchase not satisfied how transaction was done .no one on one speaking with new car manager. he seemed to do the deal while i waited out in showroom. not a not satisfied how transaction was done .no one on one speaking with new car manager. he seemed to do the deal while i waited out in showroom. not a good way to do business More
by sinwelski
Employees Worked With
Chatman Farland
October 04, 2019
Great People Again, great People, honest, fair. Sutton Ford made process very easy. Also I believer were extremely honest and fair to make a deal happen. All empl Again, great People, honest, fair. Sutton Ford made process very easy. Also I believer were extremely honest and fair to make a deal happen. All employees very professional . More
by kevinclifford113
Employees Worked With
Jeffery Moyers, Chatman Farland, Tiffany Walker
October 03, 2019
Exceptional Customer Service Had a great experience. Mellisa LeBran is always on top of the customers. Her thougtfullness and attention to detail is second to none. Thanks to her. Had a great experience. Mellisa LeBran is always on top of the customers. Her thougtfullness and attention to detail is second to none. Thanks to her. More
by PDDARDEN707
Employees Worked With
October 03, 2019
Easy, great ,knowlegible, friendly servive Great people, great dealership . No pressure to purchase vehicle. Accomidating, finance manager wiorked to provide a fair and honest sale. Salesman wa Great people, great dealership . No pressure to purchase vehicle. Accomidating, finance manager wiorked to provide a fair and honest sale. Salesman was very knowledgeable and honest as well More
by kevinclifford113
Employees Worked With
Jeffery Moyers, Brittani Ashley Culpepper, Chatman Farland
October 03, 2019
Great The service with the service team has always been great. They are very considerate individuals. I was so please how well my car looked once I got it b The service with the service team has always been great. They are very considerate individuals. I was so please how well my car looked once I got it back. Thank you More
by gwendoln_tibbs
October 03, 2019
Service review 100% complete satisfaction. Excellent customer service and happy with lift to wait at friends home in Frankfort. Service was performed in a timely ma 100% complete satisfaction. Excellent customer service and happy with lift to wait at friends home in Frankfort. Service was performed in a timely manner. I would recommend Sutton Ford customer service center to all my friends. More
by jocingmorg
Employees Worked With
