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Sutton Ford
Matteson, IL
4,399 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 4,399 reviews
June 17, 2019
No start, they picked it up and repaired it with no problem They wanted nothing but to satisfy me. They couldn't have been nicer!!! They also asked if I needed anything else to be fully satisfied, which I did They wanted nothing but to satisfy me. They couldn't have been nicer!!! They also asked if I needed anything else to be fully satisfied, which I didn't More
by bmttools
Verified Customer
Helpful June 17, 2019
The Best The best professional quality service in the area, I will continue to support support and refer friends and family. It’s it’s in a good location Al The best professional quality service in the area, I will continue to support support and refer friends and family. It’s it’s in a good location Along with fast and friendly service. More
by anthony4950
Employees Worked With
David Deahl, Dave Pleckham
June 17, 2019
Continental service Sutton continues to exceed my expectations when servicing my Continental. Melissa Braun is ALWAYS on point with my appointment, service needs and upda Sutton continues to exceed my expectations when servicing my Continental. Melissa Braun is ALWAYS on point with my appointment, service needs and updates on my vehicle. I feel confident in following all her recommendations . More
by gdanita2
June 17, 2019
I was there for auto butler service. Jillian and Jamie are always very professional and super courteous whenever I come in for service. They are truly assets to this dealership, particula Jillian and Jamie are always very professional and super courteous whenever I come in for service. They are truly assets to this dealership, particularly the Quick Lanes department!! More
by reed_sherese
June 17, 2019
Oil change They was very helpful but need better prices on the oil change this is really high to high. Just good work more to be done on. Prices. They was very helpful but need better prices on the oil change this is really high to high. Just good work more to be done on. Prices. More
by jeanette-golden
Employees Worked With
Other Employees :
Dave Pleckham
June 14, 2019
Oil change Service was good and friendly. Information about wait time was given up front. Very courteous. Was given a ride home because of wait time. Thank yo Service was good and friendly. Information about wait time was given up front. Very courteous. Was given a ride home because of wait time. Thank you More
by theresadavis3
June 14, 2019
Service Melissa is great.. her follow up is unmatched. She really does care about her customers, and wants to make sure all needs are met. Phenomenal! Melissa is great.. her follow up is unmatched. She really does care about her customers, and wants to make sure all needs are met. Phenomenal! More
by Lynn
Employees Worked With
June 14, 2019
Great Place to get your cat service Sutton Ford, is the GO to PLACE to get your car Fix, service, and also buy one for yourself. The people that work there make sure you are taking care Sutton Ford, is the GO to PLACE to get your car Fix, service, and also buy one for yourself. The people that work there make sure you are taking care of. More
by holyfire365
Employees Worked With
June 13, 2019
Service Melissa goes out of her way to give you exceptional customer service every time!!! She alwaysnhas a smile on her face and a cheery personality! Melissa goes out of her way to give you exceptional customer service every time!!! She alwaysnhas a smile on her face and a cheery personality! More
by Nj613
Employees Worked With
June 10, 2019
Great experience as always Always a great experience, I have all ford vehicles and I’ll continue to have all service done at this dealership! Great job to all the techs and serv Always a great experience, I have all ford vehicles and I’ll continue to have all service done at this dealership! Great job to all the techs and service writers! More
by Ford guy
Employees Worked With
Allen Taloff
