

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
11 yrs, 5 mos
Industry Experience
26 yrs, 6 mos
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
802 Reviews
Write a Review802 Reviews of Melissa melissa
January 28, 2023
Excellent service thanks to Ms Melissa. She kept me informed on parts and rental service was exceedingly great!Thanks ford She kept me informed on parts and rental service was exceedingly great!Thanks ford More
Other Employees Tagged: Randy Mohrbach, Cree Lyons, Jamie Vasquez, Eric Eric, Jillian Stanford
January 26, 2023
The girl behind the desk was very courteous and helpful. I had a problem and I was out of town and they are said they could check the car on Saturday morning. I arrived on Saturday morning and they immediat I had a problem and I was out of town and they are said they could check the car on Saturday morning. I arrived on Saturday morning and they immediately took my car in and did several repairs that I was not even aware of relating to recalls now I’m up to date. More
Other Employees Tagged: Eric Eric
January 25, 2023
I am completely dissatisfied with Sutton Ford I have nothing else to say. I have no more comment. nothing else to say. I have no more comment. More
Other Employees Tagged: Cree Lyons, Jillian Stanford
January 22, 2023
I love Sutton Ford. Friendly, reliable, and fast service. I will keep taking my vehicles there. Friendly, reliable, and fast service. I will keep taking my vehicles there. More
Other Employees Tagged: Randy Mohrbach, Cree Lyons, Jamie Vasquez, Eric Eric, Jillian Stanford
January 21, 2023
The rapport I received was poised, polite and professional. The ambience is always friendly and positive even from those who simply speak. Lester Parker is fantastic which is why I’ve purchased f professional. The ambience is always friendly and positive even from those who simply speak. Lester Parker is fantastic which is why I’ve purchased from him nearly 30 years or so. More
Other Employees Tagged: Lester Parker , Jessica
January 19, 2023
There was a delay, due to a quote for wrong part. They resolved that & gave me a discount for the inconvenience. Other than that, service was great. They resolved that & gave me a discount for the inconvenience. Other than that, service was great. More
Other Employees Tagged: Randy Mohrbach, Cree Lyons, Jamie Vasquez, Eric Eric, Jillian Stanford