
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great service Sales person great, Chuck. The office manager great. When I picked up my car any other employee put his stuff down to help me, I'm an amputee, Chuck Sales person great, Chuck. The office manager great. When I picked up my car any other employee put his stuff down to help me, I'm an amputee, Chuck was changing my plates. Great group of team players, including the ladies manning the front desk. More
service Everyone especially Melissa were professional and courteous. They kept me informed about the problem and estimated time for repairs to be finished. Al Everyone especially Melissa were professional and courteous. They kept me informed about the problem and estimated time for repairs to be finished. Also cleaned the car before returning it. Very nice touch. More
Wonderful service! Service was with in the amount of time they had given. All ways top quality workmanship. The team at Sutton ford takes time to make sure I understood Service was with in the amount of time they had given. All ways top quality workmanship. The team at Sutton ford takes time to make sure I understood all details. More
To pass an emissions test. Appointment at 8am. After 6 hours, I called regarding progress because I had work at 4pm. At that time, I was told my insurance didn’t cover what they Appointment at 8am. After 6 hours, I called regarding progress because I had work at 4pm. At that time, I was told my insurance didn’t cover what they say was wrong with the car, and if I wanted the work to be completed. Needing my car, of course I said yes. Didn’t realize it would take more than 8 hours to get my car. More
100% Satisfied Jillian and staff always go above and beyond to make sure they take care of me. I will always bring my car to this facility because of their attentive Jillian and staff always go above and beyond to make sure they take care of me. I will always bring my car to this facility because of their attentiveness. More
Excellent great service The service was excellent and I would recommend your service department work to others . They are very polite and very knowledgeable . Customer servic The service was excellent and I would recommend your service department work to others . They are very polite and very knowledgeable . Customer service was great. More
Oil Change The time for service was great. I believe I was in and out in less than an hour. The only thing I must say is the service tech did not set air tire pr The time for service was great. I believe I was in and out in less than an hour. The only thing I must say is the service tech did not set air tire pressure to spec.. and also not sure if my tires were rotated. No way of knowing if they were since my tire pressure is 5-6 psi over recommended. More
Quick and Helpful Brought my F150 in for service, and it was done before the end of the day. Super quick, and Erik was very helpful. Not as close as my local Ford Deale Brought my F150 in for service, and it was done before the end of the day. Super quick, and Erik was very helpful. Not as close as my local Ford Dealer, but definitely will always have my truck serviced here. More
Great service, customer service is exceptional! We are always satisfied with the quality of service and employees at sutton. I won't take our vehicles anywhere else! Highly recommend Sutton Ford. We are always satisfied with the quality of service and employees at sutton. I won't take our vehicles anywhere else! Highly recommend Sutton Ford. More
Superb!!!! Lester was very professional, patient and knowledgeable when I went in to look for a car. Great experience, great car, great price! Thank you Lester P Lester was very professional, patient and knowledgeable when I went in to look for a car. Great experience, great car, great price! Thank you Lester Parker! More