
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
Great job!!! Although I’m still a fairly new customer, I’m enjoying the experience I’m shown at this location. I appreciate the customer service that is shown to Although I’m still a fairly new customer, I’m enjoying the experience I’m shown at this location. I appreciate the customer service that is shown to the customers in their attitudes and appearance. I also appreciate the reminders by text/phone calls on my upcoming appointments. Please keep up the good service!!! More
Fleet f550 I am a service manager of a fleet and had a truck break down in the area. Working with this place over the phone was a surprisingly good experience. T I am a service manager of a fleet and had a truck break down in the area. Working with this place over the phone was a surprisingly good experience. The service writer kept in good contact, the truck was fixed in a short time frame and I didn’t have a problem paying over the phone. I felt like they were honest, and the problem was fixed the first time. More
Warranty Repair Warranty repair to my car was completed satisfactory. Service writer inspected the issue with the car, had parts ordered and qualified service technic Warranty repair to my car was completed satisfactory. Service writer inspected the issue with the car, had parts ordered and qualified service technician to install the new parts. More
Great customer service I was In and out, expert service, delivered what I needed for my rOad trip for Mother’s Day! Jillian’s the best! Yaaay! Sutton ford I was In and out, expert service, delivered what I needed for my rOad trip for Mother’s Day! Jillian’s the best! Yaaay! Sutton ford More
I came for the auto butler and it was good Because it’s true m, service was great , everything was great, I had no problem , I had the auto butler done and it no problem Because it’s true m, service was great , everything was great, I had no problem , I had the auto butler done and it no problem More
part replaced I went thru quick lane for my service and the lady who check me in was very very helpful. I explained I had another appointment and kept checking to I went thru quick lane for my service and the lady who check me in was very very helpful. I explained I had another appointment and kept checking to make sure my car service so I could make my appointment. More
Great Melissa really makes sure her costumers are satisfied. It was no problem receiving a loaner car. The first time my problem wasnt totally resolved, but Melissa really makes sure her costumers are satisfied. It was no problem receiving a loaner car. The first time my problem wasnt totally resolved, but as soon as I made them aware of the situation. Melissa was right on it. Truly appreciated!! Thanks Melissa and all of the service department! Job well done! More
Much Appreciation Excellent customer service from both Ron Eng and Jim Gilbert ! Both very enjoyable to work with. They exceeded my expectations and i am very happy i w Excellent customer service from both Ron Eng and Jim Gilbert ! Both very enjoyable to work with. They exceeded my expectations and i am very happy i went here. Thank you ! More
Melissa does a great job. Melissa in your service department does a great job every time I bring MY Car. I will continue to bring my car there for Service. Melissa in your service department does a great job every time I bring MY Car. I will continue to bring my car there for Service. More
Auto Butler Service Excellent service experience. Attendant offered many options for alternative transportation while car was being serviced. Car was ready when promised. Excellent service experience. Attendant offered many options for alternative transportation while car was being serviced. Car was ready when promised. Attendant Jillian was very pleasent to work with. More